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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,257 Reviews

1,257 Reviews of Randy Marion Subaru - Service Center

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July 08, 2023

My safety and emissions inspections were handled promptly and courteously. My customer service professional made sure my edit would be brief. I was in and out in a half hour. More

by dml9224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
July 08, 2023

Got what I expected. Prefer not to do surveys so please don't send another. More

by FUGOSS551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lurie, Kathryn Ransom
July 08, 2023

Great service dept. They are courteous and efficient. Waiting area is top notch (and they have good coffee). More

by dgm3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 08, 2023

Always first rate service. They get us in for service in a timely fashion. Everyone from salesmen, service techs, managers, they’re always polite and willing to help anyway t More

by BEACHREAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 08, 2023

Mark in the Service Department is the best. He is very efficent, friendly and honest. More

by leigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Great service. Clean and comfortable waiting area. Pleasant employees, polite and knowledgeable. Would certainly recommend. More

by NORMAWHAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
July 07, 2023

Mark and company always take care of me and my vehicle. Recent issue handled with expediency. More

by EDEARGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
July 07, 2023

Jarrett was very helpful, professional, courteous and very willing to make an extra effort to complete the requested task. Much appreciated. More

by maryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
July 06, 2023

It’s always nice while waiting for your vehicle. You are provided status update as you enjoy a cup of coffee and a snack or a bottle of water in the very nice waiting area. Tom is always a pleasure More

by SLZEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
July 06, 2023

With the age of internet, paper vouchers for discounts are nice, but would really like them to be there at the dealership as I had to otherwise pay full fares; one nit was that my radio settings - equaliz More

by CARLOS.SANTIAGO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret
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