Randy Marion Subaru - Service Center

We had our oil change and tire rotation however, one of the subaru tire valve stem caps (SOA342L168) is missing when we went home. We tried to ask but the staff said they put it back but it's impossible to the subaru tire valve stem caps (SOA342L168) is missing when we went home. We tried to ask but the staff said they put it back but it's impossible to loose it not unless if they weren't able to put it back. Update: Jarret from service is excellent! He immediately replaced the missing tire valve stem cap. Thank you!! More

Friendly knowledgeable staff, but they forgot to reset my electric window control. This is the second time this has happened. electric window control. This is the second time this has happened. More

Michael is/was excellent in squeezing my car in just after 4th of July Holiday, diagnosis of battery issue cause, recommending towing service and thorough examine and keeping me updated throughout sever after 4th of July Holiday, diagnosis of battery issue cause, recommending towing service and thorough examine and keeping me updated throughout several hour unexpected urgent customer need while I waited. Much appreciated assistance especially when last minute and after Holiday weekend when I had pressing matters to attend in Charlotte. Thank you, Michael, the new Service Manager to be who’s assisted me before on previous accessory items and to all at RM Subaru Mooresville. More

Very professional and great service! Staff was very friendly and anxious to assistance my needs. Staff was very friendly and anxious to assistance my needs. More

Mark was very friendly, helpful and knowledgeable. The dealership was bright, very clean and welcoming. The dealership was bright, very clean and welcoming. More

I live in Hendersonville but come to the Mooresville, NC dealership to purchase new vehicles as well as most service visits. Tom Gilbert Service Consultant was so helpful and took care of getting the items dealership to purchase new vehicles as well as most service visits. Tom Gilbert Service Consultant was so helpful and took care of getting the items resolved during the last Service visits and Keely Murphy in F&I has always steered me in the right direction. I recently met with Kimmie who drove my vehicle back & forth to Charlotte for a seat repair..She too was so nice to speak with and get the rest of the tasks completed. Randy Marion hires and retains great employees! More

Excellent experience using Randy Marion Subaru service for the 1st time. Kathryn was very communicative, professional, and thorough. for the 1st time. Kathryn was very communicative, professional, and thorough. More

They went above and beyond to make sure I felt safe and comfortable driving my car after the repairs. I wish I lived nearby and could go to them on a regular basis. comfortable driving my car after the repairs. I wish I lived nearby and could go to them on a regular basis. More

I always feel that I’m being told the facts and have the choice of what work should be done. I have confidence in the quality and care they show towards my car. And I especially like my service manager, who choice of what work should be done. I have confidence in the quality and care they show towards my car. And I especially like my service manager, who is friendly, very knowledgeable, calm and super professional More

Everyone was super friendly. However after a couple thousand miles when I start my car a change oil filter notification comes on… Did they not change it? However after a couple thousand miles when I start my car a change oil filter notification comes on… Did they not change it? More