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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,303 Reviews

1,303 Reviews of Randy Marion Subaru - Service Center

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August 11, 2023

Great service as always. I had to make a later appointment because of a job opportunity. They were great with that. Coming back next month for my inspection. Waiting room More

by sclayton002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Kathryn Ransom
August 10, 2023

Very friendly staff. The easiest car buying experience ever. We were treated respectfully and no pressure. I feel we were dealt a really good deal. We paid a lot less More

by buddyandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua.
August 10, 2023

Service shop treated me very well. Also the shuttle service was great. I am not super happy with my ongoing battery issue but it does not reflect on dealership. I still love my Subaru More

by JSORIA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
August 10, 2023

Got more than I expected for on the detailing job that they did. The money I spent was well worth every penny. Kathryn from customer service is probably the best communicator I’ve worked with at a dealers More

by SE2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
August 10, 2023

Called on Tuesday for appointment on Wednesday got in right in and only waited 35 minutes great job! More

by RJRUNKLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

I was able to get my car in quickly. The repair was done within a reasonable amount of time. They even sent someone to my home to pick me up when the car was ready. More

by ducboyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Robertson, Tom Gilbert, Michael Coffee, Kathryn Ransom
August 10, 2023

This dealership is our preferred dealership. Mark Wilburn and his team provide exceptional service and Brian Fogarty and the sales staff are committed to great and timely customer service! More

by JMOORE3024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
August 09, 2023

Once again, service was great and quick! Interaction with the service dept. is always a pleasure. More

by bobcinbobcin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
August 09, 2023

Everything went as smooth as one could hope for. Kathryn was helpful and pleasant. That is important when your oil change is first thing in the morning. More

by GARYVNICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
August 09, 2023

Always a welcoming environment and very helpful staff. I always walk away feeling like I got the best service possible. More

by rozwilkinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
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