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Randy Marion Ford Lincoln

Statesville, NC

4.6
206 Reviews

1030 Gateway Crossing Dr

Statesville, NC

28677

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Showing 206 reviews

October 28, 2022

The whole place is very clean. Service is efficient. Employees are friendly, especially Cody in Service who is always great to work with. Love the test messages that let you kno More

by mebest47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Brewster
October 26, 2022

From Erin to p/u to the service work was excellent and the team that brought it back was great! Wash job wasn’t nothing to Bragg about it was cleaner when got there! And we know it wasn’t the only car the More

by tdjones871
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arisman Chanthavisouk, Erin, p/u teams
October 06, 2022

This is a great dealership. The service department always takes great care of my vehicles. More

by John M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Leubner
October 03, 2022

This is the most pleasant service department and waiting area that I have ever seen. It's actually a pleasure to get my car serviced, timely, courteous, efficient, comprehensive, outstanding. More

by ken1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
Oct 03, 2022 -

ken1001 responded

Good job

September 25, 2022

Eric provides custom services over and beyond, coaches me on how to use my features More

by TOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Leubner, Service Department, Megan Rockwell
Jan 21, 2023 -

TOM responded

Eric Leubner my service consultant provides excellent communication and service. Explains features on my Explorer XLT that I am trying to take advantage of. Recommend him to everyone, I'm fortunate to have him assigned to me.

Jan 21, 2023 -

TOM responded

Eric Lubner my service consultant provides excellent communication and service. Explains features on my Explorer XLT that I am trying to take advantage of. Recommend him to everyone, I'm fortunate to have him assigned to me.

Jan 21, 2023 -

TOM responded

Eric Leubner my service consultant provides excellent communication and service. Explains features on my Explorer XLT that I am trying to take advantage of. Recommend him to everyone, I'm fortunate to have him assigned to me.

September 12, 2022

The crew at Randy Marion Ford are the best in the USA stop by and see the sales and service crew More

by smokey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Williams, Chad Sigmon, and Nathan and Eric
Sep 12, 2022 -

smokey responded

A great dealer ship and crew

September 01, 2022

The team at Randy Marion Lincoln is awesome. Again they exceeded all my expectations.My Avaitor was done ahead of the expected time,all clean and ready to go.Thank you all so much.I wouldn’t go a More

by Shelby08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arisman,Landry and Payton, Megan Rockwell
August 26, 2022

I purchased a new Car and the salesman, Hunter Grose and Manager, Chad Sigmon both helped me in multiple ways in figuring out the perfect car for me. They answered all my questions and were very accommodat More

by gem29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Grose and Chad
August 18, 2022

Once again I was delightfully pleased with the experience and service on my 2019 F-150 scheduled my service appointment on line for the first time and it was easy. I was in and out about 20 minutes for the w More

by RANMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Brewster
August 14, 2022

The app wouldn't allow me to give a full five stars as I wanted to give. Excellent service, great staff, incredible facility. Timely! More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
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