Randy Marion Ford Lincoln

This service dept. is HORRIBLE, they've done nothing but give me bad service. I brought my car 2 times to fix the ac and after they charged me $535, its still not fixed is HORRIBLE, they've done nothing but give me bad service. I brought my car 2 times to fix the ac and after they charged me $535, its still not fixed. After the first visit 2 days later its making the same noise and not working. Then the service manager Chett Boschele says theyd have the part the same day I went to speak to them, then the other employee Gabe Winebarger texts me 2 hours later says they dont have it, then I dont ever hear from them and the following day they all go home without contacting me that my cr will not be ready as they stated and I WILL BE WITHOUT A CAR TO GET TO WORK ! Funny how they only have Bright and Shiny reviews on their website and you cant leave real reviews. More

Went with cash in hand to buy a used truck. The truck was advertised for an amount that said selling price. Selling price should be selling price. No they raised price $5000 and wouldn’t deal. The truck was advertised for an amount that said selling price. Selling price should be selling price. No they raised price $5000 and wouldn’t deal. The truck had some problems that we discovered that were going to cost us more money after we got it. I’m sure they will not disclose this to the next person. We wasted 12 hours round trip today coming to buy this truck and went home empty handed. Would not trust or recommend this dealership! More

I am so pleased with the service I receive whenever I bring any of my vehicles in for service. I am treated with such respect and as if we are a member of the family. Thanks for all you do and going ove bring any of my vehicles in for service. I am treated with such respect and as if we are a member of the family. Thanks for all you do and going over and beyond for us. More

I live in Mooresville and there is a Ford dealership here, but I've gotten the best service from both comercial and regular service from this dealership. They truly take care of my needs! here, but I've gotten the best service from both comercial and regular service from this dealership. They truly take care of my needs! More

Randy Marion service department goes above and beyond taking care of us. Cody is always helpful, kind, caring, and respectful toward us. The team is very knowledgeable about the problems when working o taking care of us. Cody is always helpful, kind, caring, and respectful toward us. The team is very knowledgeable about the problems when working on our car. They do a great job helping us keep our ford edge in top condition. Thank you to outstanding mechanics. We used the pickup and delivery service this time. This is a wonderful service! A big thank you to Jeff for doing this for us. As seniors, this is a valuable added service we truly appreciate. More

Tyler in commercial service has been excellent on every visit. Very helpful and always pleasant. visit. Very helpful and always pleasant. More

Customer service, in the service department, was the best I’ve ever experienced at a car dealership. I’ve ever experienced at a car dealership. More

The service team at Randy Marion is amazing. Cody had me back on the road in a flash.He always exceeds my expectations.Thank you for a fantastic service experience!! Cody had me back on the road in a flash.He always exceeds my expectations.Thank you for a fantastic service experience!! More

Service was performed promptly and with quality. My service rep Cody was courteous and the waiting area was clean and quiet. My service rep Cody was courteous and the waiting area was clean and quiet. More

I was very pleased with the service I received from everyone at Randy Marion Ford. They were very prompt with getting my car serviced. Cody did an outstanding job as usual.. everyone at Randy Marion Ford. They were very prompt with getting my car serviced. Cody did an outstanding job as usual.. More