Randy Marion Ford Lincoln

We chose to use Randy Marion Ford as the dealer who we wanted to purchase a new maverick lariat from. The reason we chose him is because we heard many good things about this dealership from neighbors and wanted to purchase a new maverick lariat from. The reason we chose him is because we heard many good things about this dealership from neighbors and friends. More

Overall very friendly and helpful. Service always completed as promised. Pickup service is very appreciated Service always completed as promised. Pickup service is very appreciated More

I have been going to Randy Marion Ford Lincoln dealership since retiring and moving to Statesville twenty years ago. I keep returning because of the great service and friendly folks who have looked out for m since retiring and moving to Statesville twenty years ago. I keep returning because of the great service and friendly folks who have looked out for me and my vehicles... More

Very comfortable with my purchase. No bad vibes. Many vehicles to choose from. Nice waiting area. No bad vibes. Many vehicles to choose from. Nice waiting area. More

Carl Boone was our sales representative. He was very helpful and patient with us. Everyone at Randy Marion was very nice. This is our 2nd car from them. He was very helpful and patient with us. Everyone at Randy Marion was very nice. This is our 2nd car from them. More

Oil and filter took over two hours. But people were very nice service was excellent But people were very nice service was excellent More

Sarah was an amazing sales person and wonderful to deal with! Chad was amazing with negotiating and jason was amazing at explaining the whole process with! Chad was amazing with negotiating and jason was amazing at explaining the whole process More

The people, the selection and the deals are truly wonderful at Randy Marion. I owned a lot of mustangs a lot of Fords and a lot of cars: this was the most fun easy carb experience we’ve ever had. wonderful at Randy Marion. I owned a lot of mustangs a lot of Fords and a lot of cars: this was the most fun easy carb experience we’ve ever had. I couldn’t have asked for, and I do expect a lot from a car purchase. More

I highly recommend them if you're looking for a new Ford, I have purchased four vehicles from them in the last 4 years, they've always treated us very well treated us very fairly, their service department is I have purchased four vehicles from them in the last 4 years, they've always treated us very well treated us very fairly, their service department is excellent parts department is fantastic, I highly recommend seeing them after you go there and you speak with them and have a look around the place and you'll know exactly why they have so many return customers I will most certainly be buying yet another car from them in the future More

Have tried to contact them about fixing my transmission that's under warranty. Gabe in service and the front desk lady have both hung up in my face. Adam advised the service manager would be giving me a ca that's under warranty. Gabe in service and the front desk lady have both hung up in my face. Adam advised the service manager would be giving me a call to assist and hasn't. Was supposed to get a call from the guy who sells continued warranties and he has also failed to do so. Adam advised me when they replaced my transmission they would be putting in the revamped model from ford brand new. They actually put in the initial defective factory part that everyone has had an issue with. Only found out by researching the part number and making several phone calls. Not to mention the last time I went to have them do warranty work they didn't touch the car for over a week and left it unlocked on the lot. No follow ups on phone calls either. Had to drive over an hour just to get an update. Company has no business do warranty work for Ford if they aren't going to honor it. Can't even get the vehicle in to get worked on now because they will just hang up in my face. At no point was I ever rude, disrespectful, demanding or anything else to these people. We have been OVERLY patient with the staff here. Tired of it. More