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Randy Marion Ford Lincoln

Statesville, NC

4.6
206 Reviews

1030 Gateway Crossing Dr

Statesville, NC

28677

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Showing 206 reviews

July 07, 2021

Professional staff and very clean and nice facilities… Great service. All services provided where done in a timely manor..Car returned washed and interior cleaned. Nice service. More

by Rivahrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
June 30, 2021

The service is professional and punctual. The customer service staff are helpful and friendly. The maintenance checks for the car were reviewed. Great service experience. More

by MikeJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
June 28, 2021

Very pleased with the outcome of recent Warranty work performed on my 2019 Mustang. More

by kmallo57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric in Customer Service
June 07, 2021

Thorough service and no unnecessary add on. Timely service, went over everything they did to the car. Discussed next steps with maintenance that will be required in the future. More

by Deniseghayes24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
May 09, 2021

I bought the car to get serviced around 4 pm., thinking I’ll get it the next day. Less than 2 hours it was ready. More

by sreginald781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
May 03, 2021

Guy ran late to meet us. despite the fact that he'd told us to come to Ford dealership, receptionist insisted we go to used car lot. so we went back across I77 to meet him, still late. so we left. Truck was More

by masonmenagerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember Josh???, Megan Rockwell
May 02, 2021

customer service friendly staff I would highly recommend customer service friendly staff I would highly recommend this dealership. Chad sigman the sales manager when out of his way to make sure to deal wen More

by Raybpainter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad sigman, Megan Rockwell
April 29, 2021

If I can avoid it, I will never take my car there again. Very dissatisfied and disappointed with their overall service. Unwilling to fix my car or help with what the real problem is. More

by educ8em2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chet
April 18, 2021

I love my F150 and it’s ride.But...Service to correct a I love my F150 and it’s ride. But...Service to correct a rear camera and its software was not handled well. A defect known on the day of delivery too More

by Peter McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
April 05, 2021

vehicle service was done on time and no issues,staff very friendly and the new facilty is state of the art.would reccomend for all your sales and service needs More

by rp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
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