Randy Marion Ford Lincoln
Statesville, NC
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Matt was very unprofessional and Rude. When I was trying to get a pick up of my commercial trucks picked up he was defensive and yelling and when I called him out on it he hung up on me. T When I was trying to get a pick up of my commercial trucks picked up he was defensive and yelling and when I called him out on it he hung up on me. Terrible customer service and an awful experience. I will never use them again and if you need a commercial truck I would go to Aikins Ford or Auto Park fleet. These guys are ametuers! More
Excellent attention to details on annual state inspection; all points check on fluids; rating on the tire/brake wear, complete oil, air, filter change. Appreciate the Technician Eric L. guidance inspection; all points check on fluids; rating on the tire/brake wear, complete oil, air, filter change. Appreciate the Technician Eric L. guidance upon 55-60,000 mile for complete radiator cleanse to protect the life of the vehicle performance. Information was entered into client/customer data base, as well as friendly reminder report sheet attached to the annual vehicle inspection report! Red carpet treatment, and the staff communicate in amicable approach for folks who experience hearing loss. More
From when you call to make the appointment, enter the Service and pay for your services the most professionalism customer service we've ever experienced . Thank you for all your kindness, Wendy Service and pay for your services the most professionalism customer service we've ever experienced . Thank you for all your kindness, Wendy & Brittany More
Great Service on my F150. Drove up, 1.25 hours with oil change and tire rotation. They always find time to fit me in their busy schedule for past 4+ years…. Thank you. Drove up, 1.25 hours with oil change and tire rotation. They always find time to fit me in their busy schedule for past 4+ years…. Thank you. More
Always pleasant welcome and explanations on arrival. My vehicle is always looked after well and timely service and repairs. I would recommend this dealership for all your needs. My vehicle is always looked after well and timely service and repairs. I would recommend this dealership for all your needs. More
Made my appointment arrived on time and had the best service. The folks are very friendly and enjoy being at work. I always enjoy my visits and look forward to catching up with the friends I have mad service. The folks are very friendly and enjoy being at work. I always enjoy my visits and look forward to catching up with the friends I have made there. Thankyou for an enjoyable experience. More