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Randy Marion Ford Lincoln

Statesville, NC

4.6
204 Reviews

1030 Gateway Crossing Dr

Statesville, NC

28677

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Showing 204 reviews

December 07, 2024

Always good service. I haven’t had any major work done e yet. I feel the work will be done well, but I’m unsure about the pricing. I use to coupon for oil change and appr More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
December 05, 2024

Needs to help the customer when he is right and the tech is wrong about your truck More

by bigmelt74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Daniels
Dec 05, 2024 -

bigmelt74 responded

STILL NO RESPONSE YET FROM SERVICE MANAGER ,THEY DON'T CARE ABOUT WHAT HAPPENS TO U AND YOUR TRUCK THEY ARE RIGHT AND U ARE WRONG

December 05, 2024

Poor communication and customer service. Salesman was difficult to reach. Will not be repeat customer. More

by lisahill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clay Ervin Chris Sheehan
December 03, 2024

Monica was very helpful. We enjoyed purchasing our 24 Mustang convertible from Randy Marion Ford! It was just what I wanted! More

by kristyeddleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Hernandez
November 25, 2024

My entire family has been working with Cody Brewster in the service dept for years now and I can honestly say comparing to other dealerships and service departments that Cody is the best! He goes above and More

by jmcarolina11
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brewster
November 25, 2024

They made purchasing our new Lincoln Aviator a pleasure. This was our first experience with Randy Marion, Ford Lincoln, and it was a good one. More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scotty
November 21, 2024

The service department Works with me when they need to keep my car which has been often because the air bag light keeps coming on. . More

by khogarth1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariman
November 08, 2024

Always helpful and professional. Great service and care for your vehicle. Never have any concerns with their service More

by mhjocoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chad sigmond
November 08, 2024

Excellent and thorough with the attention to detail —- expensive but within reason for service required More

by MichaelPfeifer25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam (I think)
November 04, 2024

Randy Marion takes care of my car needs using the highest service stabdards and quality expected More

by Cee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arisman, C
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