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Randy Marion Ford Lincoln

Statesville, NC

4.6
210 Reviews

1030 Gateway Crossing Dr

Statesville, NC

28677

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Showing 210 reviews

January 17, 2025

Outstanding service! They can and picked up by truck. Serviced it and delivered it back to me! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Popwell
January 16, 2025

Always friendly and helpful Always helpful in pricing and taking care to fix my pickup More

by davidtaylor1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bison
January 13, 2025

Not the dealership fault but very disappointing that this 2024 Nautilus Black Label had 6 recalls. The vehicle was only 9 months old with 5K miles. More

by mkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arisman
January 13, 2025

Have had to take my f150 in for several recalls and every time there is something done i have to take it back for other stuff theie techs have done to it for exhample for oil change they scratched my wheel u More

by Davdan22261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
January 03, 2025

Great service as a follow up to a recent service. We were set for an early AM trip and manager was able to quickly fix our issue. More

by mark.schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
December 29, 2024

Randy Marion Ford is the best in the business. They were very personable and helpful throughout the purchasing process. More

by huckabywill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico
December 07, 2024

Always good service. I haven’t had any major work done e yet. I feel the work will be done well, but I’m unsure about the pricing. I use to coupon for oil change and appr More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
December 05, 2024

Needs to help the customer when he is right and the tech is wrong about your truck More

by bigmelt74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Daniels
Dec 05, 2024 -

bigmelt74 responded

STILL NO RESPONSE YET FROM SERVICE MANAGER ,THEY DON'T CARE ABOUT WHAT HAPPENS TO U AND YOUR TRUCK THEY ARE RIGHT AND U ARE WRONG

December 05, 2024

Poor communication and customer service. Salesman was difficult to reach. Will not be repeat customer. More

by lisahill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clay Ervin Chris Sheehan
December 03, 2024

Monica was very helpful. We enjoyed purchasing our 24 Mustang convertible from Randy Marion Ford! It was just what I wanted! More

by kristyeddleman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Hernandez
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