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Randy Marion Chevrolet Buick Cadillac
Mooresville, NC
809 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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809 Reviews of Randy Marion Chevrolet Buick Cadillac
Verified Customer
July 16, 2023
Interaction by text and email very professional and helpful. Closed deal by text met sales woman very helpful finance courteous. Overall very good experience. helpful. Closed deal by text met sales woman very helpful finance courteous. Overall very good experience. More
by jkeck4851
Employees Worked With
Brook
July 16, 2023
Very nice people to deal with. Easy and fixed my vehicle very fast. Would definitely recommend their service center to anyone! Easy and fixed my vehicle very fast. Would definitely recommend their service center to anyone! More
by Kevin
Employees Worked With
Megan Rockwell, Brian Simmons
July 15, 2023
Everyone treated us with respect and did everything they could to make us feel comfortable. The salesman, Jack Brice was very helpful in finding us the vehicle we needed. Tori, the young lady in finance could to make us feel comfortable. The salesman, Jack Brice was very helpful in finding us the vehicle we needed. Tori, the young lady in finance, was exceptional. We will happily recommend your dealership to our friends and family. THANK YOU!! We really like the vehicle we purchased. More
by dhulon2
Employees Worked With
Jack Brice, Sales Associate
July 13, 2023
I bought my new Tahoe at this location and have had all service completed here for the last two years. Usually it is a good experience, except for this time. I took my vehicle in for a regular oil change/t service completed here for the last two years. Usually it is a good experience, except for this time. I took my vehicle in for a regular oil change/tire rotation and also explained to them that there was an issue with the window washing fluid not holding and the rear not spraying. They had my vehicle for 6 hours, charged me for diagnostics and said the problem was all fixed. As soon as I drove off the lot the rear spray still did not work and a day later the fluid was completely empty. I took more time off work to schedule another appointment for an issue they already said was fixed and paid for. They said they ran diagnostics for 2 hours and ended up flooding my car with standing water through the carpets all to discover a hose was disconnected. Why was this not discovered during my original visit? Why would they not check all hose connections prior to putting fluid through the lines? All in all they connected the hose to fix the problem. Upon pick up they tried to charge me $300+tax for additional work that they told me was done and completed the first time. I will not be going back to this location or giving them any more of my business. They essentially lied to me on the first visit, charged me for it, then made me come in again days later for the same problem to try to charge me double what it cost for the first lie. The service manager was not present at the location during this time and I have called three times in the past 24 hours with no answer or call back. More
by ALMANDCN
Employees Worked With
Jeff High
