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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
758 Reviews

758 Reviews of Randy Marion Buick GMC Truck - Service Center

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January 17, 2025

Server was good. Still want on the part ordered for the lock on the door. Have not heard anything about when the door can be fixed. More

by bighams01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

The employees are not friendly. I recommend that they engage more with their customers. Thanks More

by awhitley46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Excellent customer service. Fast service. They will try and get you out of the door as soon as possible More

by felpous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Eze
January 13, 2025

Service was great very thorough when discussing issues. Provided calls with updates and pricing was very good repairs once issues were found. More

by reco.faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Did not receive a call letting me know what was wrong with my truck nor did they let me know how long it was going to be at the shop. If he would have called then I would had your shop change the oil and More

by CKSDAD86
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ezeji
January 08, 2025

I have always taken my suv in to Randy marion for service because of the consistent excellent service More

by JVINCENT1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
January 08, 2025

Was okay. I had an appointment. Unfortunately that doesn’t really save time. Took them an hour and a half to do an oil change and tell me my tires were to low More

by COLLIN_MARTOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin was good. Was helpful and I appreciated him. Polite and professional. The guys above I do not remember.
January 08, 2025

Service team was great, Nick on the sales team was awesome. I highly recommended going to see him for a car. The proceeds was painless More

by mark@carolinaexteriorshades.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Grate
January 06, 2025

Not very happy with the service. Received feedback the last few times I went in that I had an oil leak. Agreed to to the fix per their recommendation. Spent thousands of dollars. More

by jjhuss
Recommend Dealer
No
Employees Worked With
Chris Brannen
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Expeditious and courteous. The staff has knowledge of accessories and is well versed in helping maitain the aesthetics of my truck. More

by JEFFRJAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah and Stephen were and are accessible and helpful.
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