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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
686 Reviews

686 Reviews of Randy Marion Buick GMC Truck - Service Center

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October 23, 2024

Service was great, minimum waiting time and the escort service to the house was great. Very professional team and staff. More

by lbdrummerboy2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

I left my brand new 2024 Buick Envision for an entire week because the new Infomation Screen is broken (no respone on bottom part of screen) and they still couldn't get the part I needed to fix the vehic More

by rsalpiet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Ezeji
October 21, 2024

Cynthia Vasques was very helpful scheduling my appointment. She was very professional and courteous. I was very pleased with the with my experience. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cynthia Vasquez
October 20, 2024

My new cargo van is to be registered and titled in Florida. The temp tag is running out. I called and left messages for Brandon Payne three times and he hasn't responded. I'm not happy at all. 561-758 More

by pmspirito14
Recommend Dealer
No
Employees Worked With
Brandon Payne in finance department
October 17, 2024

I've been getting my Buick serviced at Randy Marion for several years. Kenny is a great service representative. I like the fact that they do not try to add on other services beyond what is really needed. More

by mebrown21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
October 17, 2024

Randy Marion always strives for excellence. Service department and sales have never failed to live up to this. More

by brian109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Caldwell and Jerrae Gordon
October 13, 2024

Friendly and respectful staff. Great customer service. I would recommend them to anyone. to do business with them More

by bettyclark33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Had Great service but I was there 2 1/2 hrs. even with an appointment. More

by thesigmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

When they see a woman walk in they rip them off. Be aware and get a second opinion More

by Neverreturn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

As always, the service department can be trusted. My tire pressure sensor indicated there was a malfunction. The dealership was able to reprogram it and I didn’t need a new unit. They could have easi More

by stangantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell.
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