Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
799 Reviews of Randy Marion Buick GMC Truck - Service Center
Fast and pleasant guys in and out for service department is great just a little cold in the room is great just a little cold in the room More
They did a great job servicing my truck. I droppped off my truck early and they were able to arrange a shuttle to my office. I droppped off my truck early and they were able to arrange a shuttle to my office. More
Misleading quote was setting up appointment. Along with long wait time for simple oil change. Along with long wait time for simple oil change. More
The team was Flexible, kind, professional. Even when a mistake was made the team owned it and corrected things quickly Even when a mistake was made the team owned it and corrected things quickly More
I had an appointment for a oil change at 10:30 on my 2018 GMC Sierra, and when I went out to start my truck it wouldn't crank. I immediately called GMC and notified them what was going on, and they said I co GMC Sierra, and when I went out to start my truck it wouldn't crank. I immediately called GMC and notified them what was going on, and they said I could still come in once I was able to get my truck jumped. Once I arrived at 12:00pm they were all so nice and understanding as usual. They checked my battery and indeed my battery was bad. The manager gave me different prices on the batteries they had in stock, and was very helpful. They're always straight forward and honest at all times, and I appreciate that! More
Pulled in and no one greeted my wife. She had to seek out help. They were all seated behind counter. Also the 3% surcharge for credit cards is insulting. We already pay more to tak She had to seek out help. They were all seated behind counter. Also the 3% surcharge for credit cards is insulting. We already pay more to take our car to a dealer so adding 3% to the bill makes me want to start going to Woodies. More