Back

Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
799 Reviews

799 Reviews of Randy Marion Buick GMC Truck - Service Center

Sort by
September 14, 2023

Fantastic service! Friendly staff, great technicians, very professional. Would recommend to any friends and family! More

by WAGILLAND95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
September 13, 2023

I came in on a Saturday. I was greeted with a smile from my service coordinator. The service was completed promptly and effectively. Another friendly encounter with my SC and More

by GARYmontmorency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Service agent was courteous and customer friendly. He did an excellent job explaining the service performed. More

by ethawkins424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Manager Chris and his entire team is excellent. They do great work and are very quick with the work they are completing. They always have great communication. More

by STEVEN C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Had our oil changed and tires rotated. It was done in a very timely manner. More

by bmorgan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Worst experience ever at the dealership. No one wanted to help me with anything at all. More

by KSDKFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony salesman! Excellent!
September 09, 2023

wasnt really please as i was expecting the $79. 99 oil change and tire rotation. I use a gm $10off coupon and then was still charged $107. then it was gonna be a pain in the butt to use my gm points More

by deaner24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Always willing to help. However. the problem I'm having with my headlights seems to be something beyond their ability to rectify More

by VIKIIERATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camilo
September 08, 2023

Communication via text messages made it very easy to stay informed about status of repairs. More

by jgregg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Outstanding service as always from Hector and Justin. I came in recently for a NC safety inspection and I was out in 30 minutes More

by Buckhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Hector in Buick service
...
70
...