Randy Marion Buick GMC Truck - Service Center

Great job. Advisor and staff always professional. Took care of all my concerns and vehicle was clean when service was completed Advisor and staff always professional. Took care of all my concerns and vehicle was clean when service was completed More

I took my 2020 Enclave into a scheduled appointment with a video of what was happening. Eventually I (paid),drove off, less than 10 miles up the road it happened again. I returned only to be told they would a video of what was happening. Eventually I (paid),drove off, less than 10 miles up the road it happened again. I returned only to be told they would need my vehicle for a few days to see what was going on. Two days later I returned (paid), drove off, only for the same error to happen. I can honestly say I will NEVER use them again. I was told from the service center that the initial drop off, they "blew that part out with forced air when they should've replaced it." The 2nd time I dropped it off I went to pick it up only to be told I need to leave it so they could drive 30 miles. . .only they drove 41 and again the same error. Randy Marion was paid what they asked for both times. Their customer service was terrible. Even calling, you must listen to the ladies finish giggling before they acknowledge you. And don't be surprised if you get hung up on a time or 2. More

Poor service and bad communication skills on the payment process and more clarification on work that’s being performed. process and more clarification on work that’s being performed. More

Had truck in for oil change. Service adviser Hector Delucca suggested 30000 service. Even though service was busy with customers, my truck was finished ahead of promised time. He Service adviser Hector Delucca suggested 30000 service. Even though service was busy with customers, my truck was finished ahead of promised time. Hector was very helpful, professional and friendly. More

Provided an accurate estimate of the cost, perform the repair to our satisfaction, and the car was ready on time. repair to our satisfaction, and the car was ready on time. More

Excellent service all the way around, from the second I pulled in until work was completed in a very timely manner. Same with the part I ordered from the parts department. pulled in until work was completed in a very timely manner. Same with the part I ordered from the parts department. More

Melo is always fantastic in the service department! ! Explaining everything, courteous, and very well informed. ! Explaining everything, courteous, and very well informed. More

Thank you Melo for all you do for our family and take care of us all the time!!! care of us all the time!!! More

Justin in service was incredible! He helped me after hours over the phone. Once I got my truck in there he and the rest of the team were too notch from there! He helped me after hours over the phone. Once I got my truck in there he and the rest of the team were too notch from there! More

I always enjoy dealing with this location of Randy Marion GMC. They are always polite easy to work with and they respect your time. GMC. They are always polite easy to work with and they respect your time. More