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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
761 Reviews

761 Reviews of Randy Marion Buick GMC Truck - Service Center

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September 14, 2023

Super friendly staff, warm reception upon arrival and thorough explanation at end of service visit. More

by DHARRWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Randy Marion called me because my part came in, when I arrived and waited for 30 minutes. More

by JGILL400.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

I came in on a Saturday. I was greeted with a smile from my service coordinator. The service was completed promptly and effectively. Another friendly encounter with my SC and More

by GARYmontmorency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Service agent was courteous and customer friendly. He did an excellent job explaining the service performed. More

by ethawkins424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Great service department. Carmelo and Kenny are great assets to your dealership. I also met a new, impressive young man Chandler. Keep up the good work!!!! More

by Vickie Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo, Kenny, Chandler
September 12, 2023

Had our oil changed and tires rotated. It was done in a very timely manner. More

by bmorgan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Manager Chris and his entire team is excellent. They do great work and are very quick with the work they are completing. They always have great communication. More

by STEVEN C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Worst experience ever at the dealership. No one wanted to help me with anything at all. More

by KSDKFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony salesman! Excellent!
September 09, 2023

wasnt really please as i was expecting the $79. 99 oil change and tire rotation. I use a gm $10off coupon and then was still charged $107. then it was gonna be a pain in the butt to use my gm points More

by deaner24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Communication via text messages made it very easy to stay informed about status of repairs. More

by jgregg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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