Back

Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
705 Reviews

705 Reviews of Randy Marion Buick GMC Truck - Service Center

Sort by
September 12, 2023

Manager Chris and his entire team is excellent. They do great work and are very quick with the work they are completing. They always have great communication. More

by STEVEN C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Worst experience ever at the dealership. No one wanted to help me with anything at all. More

by KSDKFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony salesman! Excellent!
September 09, 2023

wasnt really please as i was expecting the $79. 99 oil change and tire rotation. I use a gm $10off coupon and then was still charged $107. then it was gonna be a pain in the butt to use my gm points More

by deaner24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Always willing to help. However. the problem I'm having with my headlights seems to be something beyond their ability to rectify More

by VIKIIERATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camilo
September 08, 2023

Communication via text messages made it very easy to stay informed about status of repairs. More

by jgregg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Outstanding service as always from Hector and Justin. I came in recently for a NC safety inspection and I was out in 30 minutes More

by Buckhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Hector in Buick service
September 07, 2023

Fast and pleasant guys in and out for service department is great just a little cold in the room More

by SUETINY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

They did a great job servicing my truck. I droppped off my truck early and they were able to arrange a shuttle to my office. More

by jrossx4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

I had an appointment for a oil change at 10:30 on my 2018 GMC Sierra, and when I went out to start my truck it wouldn't crank. I immediately called GMC and notified them what was going on, and they said I co More

by toreid52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

The team was Flexible, kind, professional. Even when a mistake was made the team owned it and corrected things quickly More

by daniel.brewton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip, Cindy
...
61
...