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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
686 Reviews

686 Reviews of Randy Marion Buick GMC Truck - Service Center

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November 15, 2024

They were fast and courteous. I appreciate their efforts. Thanks for an easy visit to your service department. More

by Mrickher
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Always first rate service. Kenny is amazing. He makes you feel like you’re his only customer. Keep up the good work!!! More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
November 13, 2024

I have had dealings with this dealership for a second time. I feel extremely humble for the assistance with the help of finding me the right car. The down payment and monthly payments were right where I More

by ladi45locz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

We recently moved to the Charlotte area. My wife drove her Acadia Denali to the store but it wouldn’t start when she came out. A roadside service got it running, but I wanted to make sure we More

by SJS100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
November 11, 2024

Put the wrong mileage on my truck and would not put the correct mileage. added 150,000 miles to my truck. My truck had only about 100,000 they put 250,000. My brakes were replaced for the first time. How c More

by crowbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Got my service done and I was in and out. Appreciate the efficiency, quality and customer service. More

by akibathedoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
November 09, 2024

The only problem I had is that my air condition was not connected when I left. I’ve been trying to contact them and nobody has returned my calls. More

by WLWSR55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Justin did an awesome job and was easy to communicate with.I Appreciate his help More

by cngalarza17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
November 06, 2024

Always professional, knowledgeable, and willing to satisfy their customers. Thank you for being there for all my Yukon needs. More

by alyaconetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

They explained everything and did what they said they would do. Thanks for diagnosing and fixing the issue. More

by SJBIRD1964
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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