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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
705 Reviews

705 Reviews of Randy Marion Buick GMC Truck - Service Center

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October 05, 2023

In for state inspection- quick - professional ( as always) . Ken C. Checked my rear and driver wipers ( they were worn and cracked) had them replaced. Great communication! More

by LJCARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Calwall
October 05, 2023

⭐️⭐️⭐️⭐️⭐️ I couldn't be happier with the service provided . Their oil and transmission service after hitting 50,000 miles was outstanding. Everything was handled efficiently and professionally. More

by YACOBYISHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Medeiros
October 04, 2023

I was able to easily schedule a convenient appointment on short notice to get my vehicle inspected. When I arrived at the dealership I was professionally greeted by the service personnel. After a brief discu More

by glenman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezwgi
October 04, 2023

I totally trust this dealer with all my services needs. They are honest about service work that is required and do not try to sell the repair of the day that I’ve encountered at other dealerships. More

by stangantt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell in the service department and Bria Godshall in the online call center.
October 03, 2023

When I visited I asked them to check and top off my fluids and they didn't coolant was low and brake fluid. That's why I gave the rating I gave. More

by darnella42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Hector Delucca advised what service I needed based on the mileage and my previous service records. No pressure and no up sale; just confident, competent advice. More

by gran2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

Great people at Randy Marion Huntersville! !! They have been servicing my cars for about 15 years and they are top notch. More

by Vickie Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmelo, Hector, Mike, Steve Vann to name a few. All are wonderful
September 30, 2023

Very nice people at the service department. They make sure you are well taken care of More

by charlotte.natili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Excellent service always by Hector and Justin. They are always accommodating during each visit and they always make sure I understand the process More

by Buckhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Hector in the service department
September 30, 2023

Service was. excellent. I called from my office to make appt because dash indicators were saying Check Engine, etc., and they got me in that afternoon. I was ac More

by SUEANNMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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