Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
705 Reviews of Randy Marion Buick GMC Truck - Service Center
very helpful, knowledgeable and friendly. I was very happy with my experience and liked everyone I dealt with. I was very happy with my experience and liked everyone I dealt with. More
Cindy is always informative. ....and the mechanical technicians seem to always be thorough. I've never gone to a dealership for service, but feel very confident in the personal, ....and the mechanical technicians seem to always be thorough. I've never gone to a dealership for service, but feel very confident in the personal, friendly and absolute amazing service I've received these past few years. More
Friendly and fast service! Definitely recommend this dealership for your car service. I’m a satisfied customer. Definitely recommend this dealership for your car service. I’m a satisfied customer. More
Awesome people to work with. Did their best to help with the warranty people. Even though they couldn’t get it covered Kenny went above and beyond trying to. We opted to have the Did their best to help with the warranty people. Even though they couldn’t get it covered Kenny went above and beyond trying to. We opted to have the work done even though the claim was denied. The work was completed in a timely manner and done right! More
Very good service on my 2022 Terrain. It had 9000.00 miles on it. Changed oil and rotated tire. Perfect! It had 9000.00 miles on it. Changed oil and rotated tire. Perfect! More
Although I had an appointment the wait time was still an hour and a half long hour and a half long More
Great service. Quick and courteous. Highly recommend using them for GMC service. Friendly service technicians Quick and courteous. Highly recommend using them for GMC service. Friendly service technicians More
I must admit , that this dealership was a hidden jewel. This was my 2nd time taking my vehicle there and it is because I had a great experience the first time. What has been consistent both times is. (1) T This was my 2nd time taking my vehicle there and it is because I had a great experience the first time. What has been consistent both times is. (1) There integrity , they text you when you make your appointment , the service advisor texts you that he is your advisor. They tell you when your car will be done and even it is the next day , you always know baring parts that they are going to meet that commitment. They are thorough . Some might wonder why would a Cadillac owner be taking their vehicle to a GMC/Buick dealership. That is because I had experienced challenges at two local area Cadillac dealers. One was too far and the other I counted had 8 different service advisers in less than 2 years and the service was hit or miss and the commitment of time to do the work right and in the time promised was never committed to. Refreshing seeing the same advisors and do good work. The only thing I don’t like is the service charge for using a credit card . More