Randy Marion Buick GMC Truck - Service Center

I took it in for a recall, to add the heating element to the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed th the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed the recall, fixed the windshield washer issue but left a part under the hood (my husband located and removed) and have created a jaw clenching rattle instead. Heating element was ordered but a month later I’m still waiting for it to be fixed. Not impressed. More

As usual when I visit Randy Marion, things and people are great. They go the extra mile to insure that everything is covered on every level. Kenny runs a tight ship. great. They go the extra mile to insure that everything is covered on every level. Kenny runs a tight ship. More

Wonderful customer care and support…. the whole experience was efficient, pleasant and the staff awesome! the whole experience was efficient, pleasant and the staff awesome! More

Very professional and my experience was good. I would recommend this dealership for future repairs I would recommend this dealership for future repairs More

The service I received was very good. The problems with my car were explained thoroughly and what repairs were needed. The problems with my car were explained thoroughly and what repairs were needed. More

My service advisor Kenny Caldwell is professional, friendly and knowledgeable. He always goes above and beyond to make sure my vehicle is safe for me and my family. friendly and knowledgeable. He always goes above and beyond to make sure my vehicle is safe for me and my family. More

First thing is it is a requirement to have a super service writer. For that would be Ms. Cindy at Randy Marion GMC. She is knowledgable, trustworthy and mindful. She keeps me up to date with what is service writer. For that would be Ms. Cindy at Randy Marion GMC. She is knowledgable, trustworthy and mindful. She keeps me up to date with what is required to keep my vehicle performing at it's best. Thank you for that Ms. Cindy Secondly, Awesome technicians. They take great care of my vehicle when servicing it. Shout out to all you guys in the back that we the customers never see. Thirdly and as important as the rest, competitive pricing. So RM GMC is my one-stop shop. I get fast friendly service with an amazing service writer, super techs and the most competitive pricing around. Trust me I have shopped and the fees are right in line with the competition. So summed up as long as I am getting all the above why go anywhere else. Thanks Randy Marion your services are appreciated!! More

Kenny was fantastic and so accommodating. Grateful for his customer service and communication. Thank you! Grateful for his customer service and communication. Thank you! More

Prompt friendly personnel very clean. Great service scheduled appointment time 3:30 out the door in an hour. Thank you Great service scheduled appointment time 3:30 out the door in an hour. Thank you More

I was told that I needed a new engine and that it would cost $7,000. I took my Tahoe to a different mechanic and my car was fixed for $630. Terrible communication and no accountability. cost $7,000. I took my Tahoe to a different mechanic and my car was fixed for $630. Terrible communication and no accountability. More