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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
686 Reviews

686 Reviews of Randy Marion Buick GMC Truck - Service Center

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November 29, 2024

Randy Marion is the best! I drive 75 miles to go there because of the high quality people. They always treat me right and they go the extra mile. I routinely refer people t More

by NORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Cardwell
November 29, 2024

Courteous and knowledgeable staff. Great customer service Easy in and out great experience as always More

by mikehezar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Delucca
November 29, 2024

My experience with The service center is always great! Their service team is top notch! More

by STACI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

The dealership had my husband waiting in the lounge, but texted me to say the car was ready rather than telling him- even though they had his number. We haven't gotten GM points for the service, nor were ou More

by JONATHANEVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chandler Medeiros
November 27, 2024

The overall experience was fairly standard. The staff was professional and explained the necessary work in detail, which I appreciated. The wait time for my service was reasonable. The quality More

by wilsonmtnz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Very professional. Very courteous. Very knowledgable of vehicle. Keeps customer involved in repairs and approximate cost of repairs More

by CRISTA.HADDIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The staff and sales were very friendly and greeted me right away and welcomed my service dog More

by miatabobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Randy. ... Is the Man!!! Love the way he takes care of everything for my truck... Love the way he going far and beyond to make sure I stay on the road... an More

by Melvin Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RANDY IN SERVICE
November 17, 2024

Very pleased with transaction. Would recommend to my friends and family! Love my truck and we will be back! More

by marsha_midkiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Hector arranged everything perfectly for the hopefully last fix on a used, "as-is" car purchase. RM could have been justifiably hardnosed about it, but they weren't and with no cost to me. Thank you, Ra More

by ctm153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Caleb, Jerrae
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