Randy Marion Buick GMC Truck - Service Center

100% professional group of people. Monica, sales from a different RM dealership was her normal wonderful. Steve, Damon and Brandon were a pleasure to work with and made the purchasin Monica, sales from a different RM dealership was her normal wonderful. Steve, Damon and Brandon were a pleasure to work with and made the purchasing and trade-in process seamlessly easy and pleasant. Madison was very knowledgable explaining the GMC Sierra features. This dealership should be on your list for any truck or auto purchase. More

Customer service was great. Service was quicker than I expected. Great people at this location. Service was quicker than I expected. Great people at this location. More

Over $100 for an oil change and tire rotation Way too much. otherwise, the service was good. I did not take too long. much. otherwise, the service was good. I did not take too long. More

Randy Marion Buick GMC Truck is a great place to buy your vehicle and have it service. The treat you like a human with excellent service. The people are nice and knowledgeable. vehicle and have it service. The treat you like a human with excellent service. The people are nice and knowledgeable. More

Excellent service. Justin and the service team were professional throughout the entire process and helped us every step of the way. Highly recommend this team for all Justin and the service team were professional throughout the entire process and helped us every step of the way. Highly recommend this team for all your GMC service needs. More

I always receive great service from this dealership and I’m treated with kindness and respect I’m treated with kindness and respect More

Very pleasant and courteous service. Appointment was scheduled at 9am. In and out within 15 minutes! Appointment was scheduled at 9am. In and out within 15 minutes! More

BUYER BEWARE of bait-and-switch tactics used by this dealership. I found this truck online, scheduled an appointment and showed up for my test drive. The truck had a hard bed cover on it and this access dealership. I found this truck online, scheduled an appointment and showed up for my test drive. The truck had a hard bed cover on it and this accessory was listed on the window sticker. I traded my vehicle and thought everything was on track for a good transaction. Once I finished in the finance office, the sales person walked me out to the truck and I asked if it was the same truck. The dealership had removed the bed cover that was on the truck at the time of my offer with NO mention of this to me. I left the dealership for a dinner reservation and messaged the sales person on the way home about the bed cover and empty gas tank. I was informed that I would have to purchase the $1500 bed cover on my own and that it was not a part of the deal. The next day I showed up to get the bed cover installed and spoke with a manager that blamed me for not asking if it was a part of the deal (even though it was INSTALLED on the truck at the time of my offer and listed on the sticker). After back and forth with the manager, he offered a $300 discount on the bed cover, leaving me spending an additional $1200 for this bed cover that should have come on the truck to begin with. The lack of care from the sales manager I spoke with is concerning. I don’t think this tactic is in line with GMC standards and I hope this gets escalated and a true resolve is reached. Do not buy from Randy Marion. More

Randy Marion GMC was a great choice to perform maint. That’s why I drive by a GMC dealer ship in Monroe NC that was very unfriendly to go 50 miles to have my truck serviced. They were very thorough meets That’s why I drive by a GMC dealer ship in Monroe NC that was very unfriendly to go 50 miles to have my truck serviced. They were very thorough meets every need, and saw to it that I had the best service you could expect. you can’t go wrong with Randy Marion and there after sales service. More

Anytime you need your vehicle repaired it’s critical. Kenny Caldwell was able to work me in right away. My truck was complete about 5 hours later and Kenny kept me informed every step of the way. Kenny i Kenny Caldwell was able to work me in right away. My truck was complete about 5 hours later and Kenny kept me informed every step of the way. Kenny is the reason I keep coming back to Randy Marion. More