Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
708 Reviews of Randy Marion Buick GMC Truck - Service Center
The service aspect was great. Hector took very good care of my vehicle and myself. A oil change and tire rotation turned into a 4-wheel drive service and new struts, $3.2K bill. Hector took very good care of my vehicle and myself. A oil change and tire rotation turned into a 4-wheel drive service and new struts, $3.2K bill. However, by adding insult to injury, I was charged a 3% processing fee on my credit card which is xx. I understand costs have gone up which are reflected in your increased labor charges, parts charges, etc. I have been a customer of Randy Marion for 7 years and have never been charged a 3% processing fee. Very disappointed! More
Staff and service was professional, timely, and very well organized! As a new GMC owner this was a great impression and service. organized! As a new GMC owner this was a great impression and service. More
Excellent service! My Advisor was wonderful! I was in and out. It didn’t take long for them to complete the service that I needed. My Advisor was wonderful! I was in and out. It didn’t take long for them to complete the service that I needed. More
Kudos to Cindy Vasquez at Randy Marion she went above and beyond in helping me, especially with a another less than cooperative local dealership and their extended warranty process. You'll get all my future beyond in helping me, especially with a another less than cooperative local dealership and their extended warranty process. You'll get all my future cars and service needs. More
Everything is good with the service. The 3% up charge on credit cards is unnecessary. Can’t think of any other provider that I use, that does that. The 3% up charge on credit cards is unnecessary. Can’t think of any other provider that I use, that does that. More
Amazing service all the way around, very professional. Definitely recommend love the staff. Also very clean Definitely recommend love the staff. Also very clean More
Service was great as usual. ..and Chris was a true Pro...I will be asking for him each time I come in. ..and Chris was a true Pro...I will be asking for him each time I come in. More
Excellent service and staff. Kenny C was very helpful as always. Thanks for always providing excellent service on my daughter’s Buick Encore! Tom & Roe Kenny C was very helpful as always. Thanks for always providing excellent service on my daughter’s Buick Encore! Tom & Roe More