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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
708 Reviews

708 Reviews of Randy Marion Buick GMC Truck - Service Center

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February 11, 2024

Justin was very helpful and kept me updated on the progress of my service. Thank you! More

by ekf426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin - Service
February 09, 2024

Always a pleasure dealing with Randy Marion service department. Great work and friendly staff always! More

by toconnell35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

I always have a good experience with the staff that oversees the service department but this trip I didn’t like spending two hours of my valuable time waiting to get an oil change and tire rotation! More

by CORRELL.HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Kenny and all of the Randy Marion Service staff is so friendly and easy to work with. Would not go anywhere else - thank you all for making it so easy. More

by lauren.nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
February 07, 2024

Greatest experience of my lifetime. Couldn’t possibly be happier. I’m literally jumping with joy right now… More

by BLUE94EG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell
February 07, 2024

I appreciate their customer service and professionalism. Would highly recommend this dealership to my Circle of friends. More

by ray4374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CINDY VASQUEZ
February 03, 2024

The service was fine on our Enclave and the car was ready on time. Great work. More

by Obereagle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Hector is very helpful. He will help me with my glove compartment and the GMC emblem. He said he will fix everything together with my next service appointment. I’ve been wai More

by FERDIE PENARUBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
February 01, 2024

Everything was going well until they asked to cover 3% more of my total bill because I was paying with a credit card. No good business if a company cannot afford having customers to pay with credit card More

by patricia0409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Was able to make an appointment within one day of calling. Vehicle was fixed the same day. More

by GHOMBROEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Medeiros
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