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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
708 Reviews

708 Reviews of Randy Marion Buick GMC Truck - Service Center

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February 16, 2024

I appreciate Cindy and the team for going above and beyond to repair my car and how well they worked with my warranty company. They were quick and detailed when I asked my questions and they also p More

by Remi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy.
February 16, 2024

My wife and I had a great experience with the Service Department and the Dealership overall! Thank you Reggie for taking the time to talk with us about a new 24 Terrain. We'll see you soon! More

by todd canipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie
February 16, 2024

Service. Was great but TOO many emails and calls- enough already- so annoying and I do t have time for that much contact More

by linrobinson1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Hector is a super service guy and does all he can to help when bring truck in. This time was the phone charger in below the arm rest that charges intermediately. It still does not charge as it should and wai More

by HENLEY.MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca
February 15, 2024

I was able to get a quick same-day appointment, the service was efficient and my associate was courteous! More

by LARISAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji
February 14, 2024

Excellent Service. I was welcomed professionally. The technicians knew what my needs were and addressed everything without issue while I waited. More

by JSCOTTREYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell
February 12, 2024

Customer service was excellent. But really xxxx poor you charge a fee for using a credit card. Due to this I will not be back. I will take my business elsewhere. More

by csullynj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji
February 11, 2024

Great price, great service. Mason did an excellent job in getting us into the sonic. More

by ngjackson1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason
February 11, 2024

As always, Hector DeLucca is warm, friendly, and very knowledgeable about my car. He always remembers me and my wife. I would recommend him as an advisor to anyone. More

by fdecker629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector DeLucca
February 11, 2024

I drive 45 minutes to an hour for service at Randy Marion because I get good reception, service, and attention to need. Cindy Vaquez always seeks to be helpful. More

by julian.aldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Vaquez always attentive to my need. Thorough, helpful.
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