Randy Marion Buick GMC Truck - Service Center

They listen to me, answer questions, and work to get me the best deal price wise. the best deal price wise. More

I appreciated my vehicle being serviced appropriately by your kind and considerate staff. I enjoyed working with the customer service representative Hector. your kind and considerate staff. I enjoyed working with the customer service representative Hector. More

Everything was awesome and that's I always bring my vehicle back. I lovecthe service and staff hospitality. vehicle back. I lovecthe service and staff hospitality. More

My feedback is about the maintenance costs, my Acadia 2017 has failed since year 1 for one thing or another, mainly electrical stuff. Services in Marion Buick are more expensive than what I used to pay w 2017 has failed since year 1 for one thing or another, mainly electrical stuff. Services in Marion Buick are more expensive than what I used to pay with my dealer in Wisconsin, I have used this dealer for scheduled maintenance and repairs in the las 7 months. One of the repairs was for an oxygen sensor change which costed almost 500, last 100k scheduled service costed more than 1000, now there is a new check engine light in my truck for a new failure and they want to charge more than 700. My truck market price is less than 10k and these repairs and services cost between 5 to 10% of the total cost of the truck. Definitely I will look for local shops for fair repair and maintenance costs. By the way, the last visit to this dealer they charged 150 plus tax just for diagnosing my truck, and by the way they told me exactly the same thing than the guys in the Autozone where I scanned the truck days before FOR FREE! I truly think you guys are over valuing your service, I no longer see the Cost-Benefit of taking my truck there, I’ll replace my acadia soon and and for sure I won’t replace it for another GMC, as I said, it has failed since year 1 More

Great service minimum waiting Very attentive to our needs and wants very respectful and professional needs and wants very respectful and professional More

We have worked with Randy Marion in Huntersville for many years. Their customer service is great, and they value the customers. It has been several years since we purchased a new vehicle and not only did Dam years. Their customer service is great, and they value the customers. It has been several years since we purchased a new vehicle and not only did Damon remember us, but he saw us across the parking lot at night. He immediately came over and welcomed us and he stayed with us until we decided on our purchase. Kenny had been more like a friend for many years. He was never a salesman, he always treated us like family. Damon has always been treated us the same. Great people to work with! More

We arrived on time. Immediately taken in at service desk. Complete services finished in a half hour. Great experience on a Saturday! Immediately taken in at service desk. Complete services finished in a half hour. Great experience on a Saturday! More

Great service and excellent customer care. I would recommend anyone to go to Randy ‘Marion for their car needs. I would recommend anyone to go to Randy ‘Marion for their car needs. More

Service & respect,concern for the customer, service department attend to our need with prompt service and provide us with a vehicle while our was being serviced.Thank you department attend to our need with prompt service and provide us with a vehicle while our was being serviced.Thank you More

The staff is always friendly and they answer all my questions, and was willing to price match with other dealerships questions, and was willing to price match with other dealerships More