Randy Marion Buick GMC Truck - Service Center

As always, Kenny was very helpful, friendly and knowledgeable. Kenny had me in and out in no time. knowledgeable. Kenny had me in and out in no time. More

Customer service was great as normal. The waiting area is comfortable and allows me to work while waiting. The waiting area is comfortable and allows me to work while waiting. More

The service department was very busy but they still performed the work quickly. Everyone working there were very courteous and friendly. performed the work quickly. Everyone working there were very courteous and friendly. More

The service was fine and on time with what I was told when I checked in. I did not by the truck from this dealership due to a low ball trade offer. I would never recommend the sales side of the dealershi when I checked in. I did not by the truck from this dealership due to a low ball trade offer. I would never recommend the sales side of the dealership. More

Randy Marion Buick GMC Truck is great. The service department, sales, and administration is the best in the business. They are a great bunch of people and take real good care of you. The service department, sales, and administration is the best in the business. They are a great bunch of people and take real good care of you. More

Aside from needing front brakes - surprise, the staff was friendly and helpful. The last technician missed the brake issue on my last visit. friendly and helpful. The last technician missed the brake issue on my last visit. More

HECTOR HAS ALWAYS GREETED ME WITH WARMTH AND KINDNESS. hE ALWAYS REMEMBERS MY WIFE. HE EXPLAINS WHAT IS NEEDED SO I CAN UNDERSTAND IT AND ADVISES ME WHAT ELSE IS NEEDED. hE ALWAYS REMEMBERS MY WIFE. HE EXPLAINS WHAT IS NEEDED SO I CAN UNDERSTAND IT AND ADVISES ME WHAT ELSE IS NEEDED. More

Timely repair of my car-great experience. Kenny was great and kept me informed of the progress Kenny was great and kept me informed of the progress More

Hector my service advisor took the time to discuss what was needed to service the car was needed to service the car More

have spent over 6 months paying for them to troubleshoot a problem that I provided them with a detailed diagnosis from an independent mechanic already. They refused to look at it and insisted that they had a problem that I provided them with a detailed diagnosis from an independent mechanic already. They refused to look at it and insisted that they had to duplicate it in their shop. they were unable to reproduce the diagnosis and submitted multiple claims for other items to the manufacturer for issues that are documented red herrings on dealer network websites. in their shop that they refused to even look at the independent analysis and provide feedback on it and continued under the impression that it was a warranty claim. after 6 months and 15000 miles they tell me its no longer covered and that will be over $600 to repair a known component that previously would have been. we walked out the door. More