Randy Marion Buick GMC Truck - Service Center

My service representative was Justin. He always go above and beyond when I bring my truck in for service. I purchased my vehicle at another dealership but he is a big reason why I take th He always go above and beyond when I bring my truck in for service. I purchased my vehicle at another dealership but he is a big reason why I take the drive to Randy Marion. I trust him with my vehicle. More

Randy Marion did great service in timely manner. I will be returning for my next service. I will be returning for my next service. More

Cindy was great! She was friendly and easy to work with. Thanks so much Cindy! She was friendly and easy to work with. Thanks so much Cindy! More

Friendly, my experience so far with calling in is not good. Hard to connect to a service rep. good. Hard to connect to a service rep. More

Everyone was helpful and nice. Trent Wood was a lot of fun to deal with. When I made the appointment to test drive my truck, Steve Rogers made sure it was there for me! Can’t than Trent Wood was a lot of fun to deal with. When I made the appointment to test drive my truck, Steve Rogers made sure it was there for me! Can’t thank them enough for all their help. Would definitely buy from them again! More

I've been a Randy Marion, Huntersville location customer since 2008, purchasing 2 vehicles from the dealership. I've been very happy with the relationship and only take my truck to Randy Marion for service since 2008, purchasing 2 vehicles from the dealership. I've been very happy with the relationship and only take my truck to Randy Marion for service and it is still running great at 268K miles. More

I always receive great and friendly service when I bring in my vehicle for service. Everyone is very accommodating. in my vehicle for service. Everyone is very accommodating. More

We had a 10am appointment for oil change, tire rotation and NC Inspection and dropped off auto on time. Told them we would return in 3 hours to pick up auto. We returned at 1:30 (3.5 hours later). We wer and NC Inspection and dropped off auto on time. Told them we would return in 3 hours to pick up auto. We returned at 1:30 (3.5 hours later). We were told it wasn’t ready. We had to wait over 30 minutes more before we got our auto … and had to get the Assistant Service Manager Chad engaged. He did remove the charges, but I do blame our Service Advisor for not monitoring our auto’s progress. She put on our ticket to have auto ready by 12:30 but did not monitor. Yes, the shop was overwhelmed by the appointments … but still?? More

Great, Clean and Very Friendly Staff in both Sales and Service. Highly Recommend this group. Service is always faster than they tell me up front Service. Highly Recommend this group. Service is always faster than they tell me up front More

Friendly & efficient. In & out quickly. Waiting room clean and supplied with all drinks you could want. In & out quickly. Waiting room clean and supplied with all drinks you could want. More