Randy Marion Buick GMC Truck - Service Center

This is not a criticism of any particular employee but the overall professionalism of the service department has decreased significantly in the last couple of years. the overall professionalism of the service department has decreased significantly in the last couple of years. More

Schedule was for engine light for glow plug? They didn’t have one in stock but went out and picked one up from another dealer and repaired the same day They didn’t have one in stock but went out and picked one up from another dealer and repaired the same day More

Experience was great. Loved working with Chandler. Very knowledgeable, helpful, and friendly. Will use this service center again. Loved working with Chandler. Very knowledgeable, helpful, and friendly. Will use this service center again. More

Great sales and service. Kenny Caldwell and Mason Caldwell are incredible people that deliver awesome sale as and service Kenny Caldwell and Mason Caldwell are incredible people that deliver awesome sale as and service More

The service team sets the bar for customer service and is our go to for all maintenance needs for our Sierra and Terrain. our go to for all maintenance needs for our Sierra and Terrain. More

please stop sending me requests for a review. i've completed this a few times and you know i have nothing positive to say. Randy Marion's service department is a dumpster fire. i've completed this a few times and you know i have nothing positive to say. Randy Marion's service department is a dumpster fire. More

Randy Marion is the best! I drive 75 miles to go there because of the high quality people. They always treat me right and they go the extra mile. I routinely refer people t I drive 75 miles to go there because of the high quality people. They always treat me right and they go the extra mile. I routinely refer people to them. Steve Sowers is the best in the business. More

Courteous and knowledgeable staff. Great customer service Easy in and out great experience as always Great customer service Easy in and out great experience as always More

My experience with The service center is always great! Their service team is top notch! Their service team is top notch! More

The dealership had my husband waiting in the lounge, but texted me to say the car was ready rather than telling him- even though they had his number. We haven't gotten GM points for the service, nor were ou texted me to say the car was ready rather than telling him- even though they had his number. We haven't gotten GM points for the service, nor were our My Buick Rewards applied to the service visit. All-in-all, very disappointing. More