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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
686 Reviews

686 Reviews of Randy Marion Buick GMC Truck - Service Center

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September 15, 2024

The service at Randy Marion Buick GMC was quick and friendly, I would recommend it to a friend. More

by 1108edmonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Service managers polite and welcoming. Clean facility. An hour and twenty minutes is a bit for oil change and multipoint inspection. More

by DAVID.FOX74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I love this location. This is where I originally purchased my Yukon. Last time in I had an issue with my tire. They were able to get me in quickly. This is the only place More

by athinamalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Great after the sale customer service one two three four five six 7 8 9 More

by gervin4901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Excellent communication, the team is always professional and courteous while servicing our vehicles and they are priced fairly. More

by js10201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ezeji
September 09, 2024

I came in for and oil change and tire rotation. I was told everything was done, I walked around the truck and the tire Lug Nuts were never tightened. My tire could have come off while I was driving More

by rfletc1405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Brought in for oil change. When driving down road after oil change. Hear wind passing through. Touch my weathertech window visor and its loose. Once stopped access both weather More

by Marlonafair
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

The team that answered the phone has not knowledge of anything. I would like to get a call from a manager or owner so I can tell my poor experience. More

by if0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damon Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Inaccurate estimate of time it would take to complete. Also tried to upsell unnecessary services. More

by MATTWIECKHORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

No one explained to me what the repair meant or what to look for if there are issues. More

by blesseddoublein2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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