Back

Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
762 Reviews

762 Reviews of Randy Marion Buick GMC Truck - Service Center

Sort by
April 29, 2025

2+ hours for an scheduled oil change is unacceptable and my overall impression is poor More

by mikepkaminski
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Logan was great for my wife and I. He take care of us well and answered all of our questions. We enjoyed working with him and went ahead and purchased the vehicle that we test drove. O More

by russellmorgan233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Rekasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan and Brandon
April 24, 2025

Cindy was great, there was a communication break down in the system and she was able to handle the situation and get my service needs taken care of without any hesitation. That is the reason ill be coming a More

by taylorzx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vasquez
April 21, 2025

FAN BELT SHREADED AND KENNY WAS ABLE TO GET ME IN AND OUT IN AN HOUR. THANK YOU FOR ALWAYS BEING QUICK WITH ISSUES. More

by DTERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KENNY CALDWELL
April 18, 2025

My service advisor Kenny is the best, always takes care of the details and gets me in and out of the dealership. More

by GREG@RICHARDSONANDDAVIS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Fantastic service department and excellent staff! ! Very friendly atmosphere and everyone asked if I needed anything!! More

by DODGEAR86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

I'm a regular customer and appreciate the quality and professionalism of the dealership. Thanks! More

by brian.elvin.cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
April 12, 2025

Cindy was very nice and helpful My wait was minimal and very efficient Thank you More

by rick.perry269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I felt your service department did not want to work on my vehicle because it was older model, 2004 GMC Envoy. I will take my business somewhere else for service going forward. More

by Chauncymcneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chandler
April 03, 2025

Great service experience. It was easy to schedule, drop off and pick up my vehicle. More

by BigT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Brown
1
...