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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
754 Reviews

754 Reviews of Randy Marion Buick GMC Truck - Service Center

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April 08, 2025

I felt your service department did not want to work on my vehicle because it was older model, 2004 GMC Envoy. I will take my business somewhere else for service going forward. More

by Chauncymcneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chandler
April 03, 2025

Great service experience. It was easy to schedule, drop off and pick up my vehicle. More

by BigT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

I have been waiting for Kenny to contact me regarding bulbs I need to help with the low lighting problem I am having with my Acadia since I purchased it. More

by VIKIIERATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny
April 01, 2025

Very fast and courteous service every time, thanks for all the service department helping out when needed. More

by DTERRY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector DeLucca
March 31, 2025

Seamless process, everyone was very helpful. They had the vehicle ready upon arrival, cleaned up, fueled up and ready to go. Would use this dealer again. More

by tyler.marrs1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny H, Jerrae G
March 31, 2025

Waiting is the big issue when taking your car in for an oil change and tire rotation. The past two times I have been in and out in less than an hour. Great service More

by mefird7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Was told there were missing cam bolts and pins and that it would cost $750 to fix. I tried calling back but my service rep was at lunch. I left a message and never received a call back. I took my vehicle t More

by LUCIUS.JOHNSON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Always friendly service and great work done on my vehicle. I’ll always bring my truck here. More

by toconnell35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 30, 2025

Excellent service and great people. We have been using Randy Marion for all our car purchases and service for over 20 years and wouldn’t go anywhere else. More

by stephaniebarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
March 29, 2025

U don't feel like the dealership got us the best rate. .l drive 100 miles round trip to get ti the dealership. To be tikd the pkg u git paid 1000 for would pull a dent iut but not put paint on my bumper. More

by A Hairston
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Netty
1
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