Randy Marion Buick GMC Truck - Service Center

Always great customer service! ! Attention to detail and very professional and courteous. Upfront with no surprises. ! Attention to detail and very professional and courteous. Upfront with no surprises. More

We had our Terrain in for service and was smooth and painless. The service tech got us in and out under the estimated repair time by about 30 minutes. Well done. painless. The service tech got us in and out under the estimated repair time by about 30 minutes. Well done. More

The service was good. Finished in a timely manner. The service manager was great. He was informative and knowledgeable about our vehicle. We just wish you had the same “c Finished in a timely manner. The service manager was great. He was informative and knowledgeable about our vehicle. We just wish you had the same “clean car” return we’ve received at other dealerships when they run th car through a car wash before returning it. More

Chandler was great. He called back the next day to fit me in and gave me an additional 10% discount. Great Customer Service. He called back the next day to fit me in and gave me an additional 10% discount. Great Customer Service. More

The service was done promptly. The team is always informative and friendly. We just wish you had a car wash to return the vehicle all washed up like we have received from other de The team is always informative and friendly. We just wish you had a car wash to return the vehicle all washed up like we have received from other dealerships. More

I'm very pleased with the service that I got. They did a really good job on my car. Thanks. They did a really good job on my car. Thanks. More

Cindy has been great to work with. She is understanding, communicative and very accommodating. Thanks. She is understanding, communicative and very accommodating. Thanks. More

Great advisor. Very cordial. Was a little disappointed in taking an hour for an oil change and state inspection with an appointment Very cordial. Was a little disappointed in taking an hour for an oil change and state inspection with an appointment More

Hector is an excellent service advisor and puts everything to you straight. Quick and easy. everything to you straight. Quick and easy. More

We appreciate everyone that helped with our vehicles. Areas I suggest to improve on 1. When a client leaves a voice message on a service team member phone the client expects a call back or text at leas Areas I suggest to improve on 1. When a client leaves a voice message on a service team member phone the client expects a call back or text at least. This did not happen. 2. When a code comes up do not to assume it is from a phone tower and not call the client about this code. Call the client to tell them so they may choose what to do. This was not done so I ended up taking time to bring my car back 3. my husband vehicle was also serviced. There was a charge for oil change which was expected; however, there was no sticker to say when to change oil nor was the electronics updated to the oil change. Had to bring car in to see what happened and get these things done. We have never had any issues with the Service team members; however, this go around there were issues. We did talk to one of the service management about not getting call back and about the oil change. We hope the next time we come in it goes smooth again like the past visits to your facility. Thank you for everything you do for us. Lori Hight More