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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.7
835 Reviews

835 Reviews of Randy Marion Buick GMC Truck - Service Center

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August 19, 2025

Appreciated the pre-appointment confirmation of date and work to be performed. Kind and courteous. And overall timely completion of the work. More

by eric@sixgerenas.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
August 19, 2025

Everyone is always pleasant but Cynthia is our go to person she always provide excellent customer service. More

by DERRICKBIDGOOD@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
August 17, 2025

My car was hesitating to start and I went to the dealership without an appointment and was seen and done in less than an hour. More

by EMCB775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

They took care of me quickly and had me back on the road. Friendly and very professional. More

by VRODGURL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Good service experience. Friendly staff and attentive kept me informed as my car was being serviced. More

by andyforsyth65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Chandler kept me informed while my car was having an oil change. Everyone is very friendly and willing to answer questions. More

by kooperkody3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

Service contact, Kenny, was responsive and helpful. Easy to work with and got me out of there in a day with no appointment More

by stefan.a.wiltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

My first trip to Randy Marion for service. Great experience! Hector Delucca, my service rep, keep me informed about what was happening while I waited in their customer waiting area. Addressed More

by Lee.battey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca
August 07, 2025

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by CARRIGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Chandler provided excellent customer service, going above and beyond, offering to shuttle me home when the shuttle service was occupied during the end of the business day. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Medeiros
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