Randy Marion Buick GMC Truck

They explained everything and did what they said they would do. Thanks for diagnosing and fixing the issue. would do. Thanks for diagnosing and fixing the issue. More

Very friendly dealership. Our salesman was very knowledgeable. Got the price we needed for our trade-in. Our salesman was very knowledgeable. Got the price we needed for our trade-in. More

Justin my service rep made my experience seamless he is a stud if I could hire him I would stud if I could hire him I would More

Easy to work with. Very knowledgeable about the process and product. Cameran knows his stuff. Very knowledgeable about the process and product. Cameran knows his stuff. More

Saturday, we showed up to see a 4Runner, the 4Runner was not there, was told it was in Statesville for cleaning and reconditioning.. Came back Monday found the 4Runner to be in a disappointing condition. Sa not there, was told it was in Statesville for cleaning and reconditioning.. Came back Monday found the 4Runner to be in a disappointing condition. Salesman's promised to clean it up, and wrote in contract adding floor mats to seal the deal. We purchased that Monday picked up Tuesday again was told floor mats would be delivered in a week. 3 weeks go by I call and was told there was a "mix up" and my mats DID NOT get order per the signed contract. Salesman further exacerbates the situation by challenging the validity of the addition by stating, "the mats were just penciled in" inferring he didn't have to honor the agreement he was just doing me a favor. After this experience I called back the next day and asked to speak with the sales manager. I was forwarded to the sales managers voicemail and left a message with my name and number and what the issue was regarding. This was 3 days ago and I still have not received a call back from the sales manager or the promised floor mats that were written in my contract. I did however receive this request to rate my experience via email so here it is. BUYER BEWARE More

Kenny did a great job getting my info and getting my truck ready . He explained everything to me. truck ready . He explained everything to me. More

Had engine light come on do to bad thermostat. Brought car in without appointment and it was fixed in a few hours. Hats off to the team for a great job. Brought car in without appointment and it was fixed in a few hours. Hats off to the team for a great job. More

Buying a new GMC truck couldn’t have been easier at Randy Marion. I got the truck I wanted at good price, with no problems. Best car buying experience I have had. Marion. I got the truck I wanted at good price, with no problems. Best car buying experience I have had. More

My Yukon was running hot so I knew I had to get it to the dealership quickly. My service advisor was very professional and helped get my vehicle into service quickly. Fortunately Randy Marion had the parts i dealership quickly. My service advisor was very professional and helped get my vehicle into service quickly. Fortunately Randy Marion had the parts in stock and were able to make the repairs and get me in and out in just a few hours! More

The customer service was awful, I will NOT EVER purchase a vehicle from them again. a vehicle from them again. More