Randy Marion Buick GMC Truck

Chandler saw I was a little blonde female and told me I needed new tires ASAP. My car has 35k miles and plenty of tread. Also, shop took my wheel lock so when I got a nail in my tire, I was screwed. Tha needed new tires ASAP. My car has 35k miles and plenty of tread. Also, shop took my wheel lock so when I got a nail in my tire, I was screwed. Thanks for leaving me stranded. Justin helped me and was apologetic. He also said I didn’t need new tires. Chandler is a dirt bag. More

Quick service, nice folks. Easy to schedule. Pleasant waiting area too. Would like to see an express lane at the dealership. Easy to schedule. Pleasant waiting area too. Would like to see an express lane at the dealership. More

Great inventory lots to choose from, friendly professional staff, no pressure. Nic Grates very nice sales rep. professional staff, no pressure. Nic Grates very nice sales rep. More

Dealership tried to sell me a part that was covered under GMC’s bumper to bumper warranty and when I questioned the charge I was told to call customer service. GMC Customer service spent 2 1/2 hours passing GMC’s bumper to bumper warranty and when I questioned the charge I was told to call customer service. GMC Customer service spent 2 1/2 hours passing me between departments and finally told me to take the vehicle back to the dealer and the dealer would decide if they would cover the part. The last time I took one of my vehicles to one of Randy Marion’s dealerships (per GM’s customer service instructions, for a covered warranty problem) they told me they could not fix the problem and refused to give me back my vehicle unless I paid them $200 and they refused to work with GM for reimbursement. To top of the experience they broke my vehicles ignition and refused to fix it. More

Wonderful customer service very nice customer service waiting area great service and very friendly employees waiting area great service and very friendly employees More

Couldn’t say enough about how great and attentive everyone was to me and my wife. We had been with another large name dealer in Charlotte for our past vehicle purchases but we were looking for a deal everyone was to me and my wife. We had been with another large name dealer in Charlotte for our past vehicle purchases but we were looking for a dealership closer to our home that was going to be a little more personable and not look as us as just another number. Trent, Brandon, and Steve were able to get us in the ride we were looking for at a price we were comfortable with. Drove away with our 2024 Yukon SLT! Thank you! More

GREAT SERVICE DEPARTMENT ONLY ISSUE WAS GM TEC DEPARTMENT NOT BEAING ABLE TO GET MY TRUCK PROGRAMED AFTER REPLACING A MODULE. NOT BEAING ABLE TO GET MY TRUCK PROGRAMED AFTER REPLACING A MODULE. More

Got in on time, the crew was ready for me. They finished in a timely manner, waiting area was nice and comfortable They finished in a timely manner, waiting area was nice and comfortable More

They offer the best deal around! The salesmen were very helpful! They gave us the best deal over the phone! The salesmen were very helpful! They gave us the best deal over the phone! More

Could not be happier with the experience! Thanks to all on the team, well worth the drive. Love the truck...thanks again! Thanks to all on the team, well worth the drive. Love the truck...thanks again! More