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Randy Marion Buick GMC Truck
Huntersville, NC
1,138 Reviews
We offer one of the largest Buick, GMC inventories in North Carolina. Find the perfect vehicle for your lifestyle at Randy Marion Buick GMC Truck.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,138 reviews
August 13, 2024
I took my car for an oil change. It was changed with no problems. I asked about any other service needed and I was informed everything was good. Everyone in the service department wa It was changed with no problems. I asked about any other service needed and I was informed everything was good. Everyone in the service department was very nice and polite. The time was short and I sat in the nice waiting room while I waited. More
by PWGILCHRIST72
Verified CustomerEmployees Worked With
August 10, 2024
Excellent service Friendly personnel My appt. Was at 2:30pm my car was serviced right on time. Was at 2:30pm my car was serviced right on time. More
by madelman55
Employees Worked With
August 09, 2024
Great dealership. Staff is very helpful and friendly. We love our new truck and love the accessories that were installed after sale. Staff is very helpful and friendly. We love our new truck and love the accessories that were installed after sale. More
by jkinley_rm
August 09, 2024
Chandler saw I was a little blonde female and told me I needed new tires ASAP. My car has 35k miles and plenty of tread. Also, shop took my wheel lock so when I got a nail in my tire, I was screwed. Tha needed new tires ASAP. My car has 35k miles and plenty of tread. Also, shop took my wheel lock so when I got a nail in my tire, I was screwed. Thanks for leaving me stranded. Justin helped me and was apologetic. He also said I didn’t need new tires. Chandler is a dirt bag. More
by mark.kifer
Employees Worked With
Chandler in the shop. No clue who Chris is
August 08, 2024
Quick service, nice folks. Easy to schedule. Pleasant waiting area too. Would like to see an express lane at the dealership. Easy to schedule. Pleasant waiting area too. Would like to see an express lane at the dealership. More
by msabbagh2
Employees Worked With
August 06, 2024
Wonderful customer service very nice customer service waiting area great service and very friendly employees waiting area great service and very friendly employees More
by HOTBROWNBDMF62
Employees Worked With
August 06, 2024
Dealership tried to sell me a part that was covered under GMC’s bumper to bumper warranty and when I questioned the charge I was told to call customer service. GMC Customer service spent 2 1/2 hours passing GMC’s bumper to bumper warranty and when I questioned the charge I was told to call customer service. GMC Customer service spent 2 1/2 hours passing me between departments and finally told me to take the vehicle back to the dealer and the dealer would decide if they would cover the part. The last time I took one of my vehicles to one of Randy Marion’s dealerships (per GM’s customer service instructions, for a covered warranty problem) they told me they could not fix the problem and refused to give me back my vehicle unless I paid them $200 and they refused to work with GM for reimbursement. To top of the experience they broke my vehicles ignition and refused to fix it. More
by TBUCK0010
Employees Worked With
