Randy Marion Buick GMC Truck
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Randy Marion dealership and Brandon Payne in Particular should win a reward For customer service and Genuine caring after The Total care of my family purchasing our car..I will recommend them to everyone I should win a reward For customer service and Genuine caring after The Total care of my family purchasing our car..I will recommend them to everyone I know More
You cannot go wrong with Randy Marion Buick GMC. Knowledgeable, courteous and so ready to make your experience with them a memorable one. Everyone is ready to greet and seat you in luxury. Stop b Knowledgeable, courteous and so ready to make your experience with them a memorable one. Everyone is ready to greet and seat you in luxury. Stop bye and enjoy the experience. More
I have had several bad experiences at other dealerships in the past, but Randy Marion Buick GMC had the vehicle pulled up at my appointment time, the sales professional was able to meet all my expectations in the past, but Randy Marion Buick GMC had the vehicle pulled up at my appointment time, the sales professional was able to meet all my expectations, and meet them. I highly recommend Randy Marion Buick GMC to all my friends and family! More
I just bought my car and I'm so happy, but above all the explanation and dedication that they take care for everything. Thank you so much Randy Marion Buick GMC explanation and dedication that they take care for everything. Thank you so much Randy Marion Buick GMC More
Brandon and Joe are top notch. Did the deal online and they backed up everything that was promised. Everyone at the dealership was professional throughout my time there. Did the deal online and they backed up everything that was promised. Everyone at the dealership was professional throughout my time there. More
I worked with Brandon Payne. He was so wonderful from the moment I got there. I have had miserable experiences and it’s taken forever and been so stressful. He managed the whole thing until we got to the fin moment I got there. I have had miserable experiences and it’s taken forever and been so stressful. He managed the whole thing until we got to the finance part and was so quick, good with my kids and sooooo kind! Go see him if you need a car! He was so good and helpful with my kids too! More
Pretty much a clown show. I contacted Randy Marion GMC Pretty much a clown show. I contacted Randy Marion GMC to buy a new car, set an appointment time for a sales person call back... and nothing... wo Pretty much a clown show. I contacted Randy Marion GMC to buy a new car, set an appointment time for a sales person call back... and nothing... wow. Here I am trying to give them money and they can't even manage this basic part of the sales cycle. More
FIND SOMEONE ELSEI found Randy Marion GMC through the FIND SOMEONE ELSE I found Randy Marion GMC through the GMC website while searching for a 2021 Sierra 2500. The salesman informed me that they had FIND SOMEONE ELSE I found Randy Marion GMC through the GMC website while searching for a 2021 Sierra 2500. The salesman informed me that they had several 2022 2500HDs in transit. This search first started at the end of July, and he told me he was unsure I could even reserve one with a deposit as I was out of state and they wanted to make sure all of the deals occurred before the end of the month (odd). They finally allowed me to put down a non-refundable deposit in early August for a truck. At that point I had not seen a buyer's order other than what was shown online as the MSRP of the truck. Once my deposit was received, the communication began to suffer. I was having to reach out to the dealer to get updates on the delivery of the truck. I received several different dates for delivery, and found they had no idea if the truck was in Flint, Michigan or Dixiana, South Carolina. Come to find out, the truck had been sitting in South Carolina for over a week before they picked it up. I finally received a buyer's order that had several dealer installed options, with one being Resistall. I noticed this right before I was going to commit the full amount on the truck, and after discussing with Steve Vann (sales manager), he informed me he wouldn't re-negotiate our deal. He was happy to try and sell the truck to someone else if I wasn't happy with the deal we agreed to. Keep in mind they still had yet to pick up the truck and install this option. I also wasn't aware of what Resistall was prior to receiving the buyer's order, which occurred AFTER they happily took a non-refundable deposit. Make sure you understand that their stance is that every car coming out of their dealership is required to have Resistall installed, and they will shove it down your throat if you weren't aware of what it was. I have bought several cars over the years - this was the poorest transaction I've had and wouldn't recommend dealing with Randy Marion for your car buying needs. More
Sumner(salesman)...was very professional and worked with Steve(finance manager) to assure everything went well.I am very pleased.Thank You all at Randy Marion. Steve(finance manager) to assure everything went well.I am very pleased.Thank You all at Randy Marion. More