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Randy Marion Buick GMC Truck
Huntersville, NC
1,248 Reviews
We offer one of the largest Buick, GMC inventories in North Carolina. Find the perfect vehicle for your lifestyle at Randy Marion Buick GMC Truck.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,248 reviews
August 15, 2023
Easy to deal with people straight out front. Good interaction good mechanics. Will keep them in by if my car needs more repairs in the future. Good interaction good mechanics. Will keep them in by if my car needs more repairs in the future. More
by JERRY6342
Verified CustomerEmployees Worked With
August 14, 2023
The facilities were excellent. My service crew was top notch in keeping me informed on my truck progress via text and in person. My service crew was top notch in keeping me informed on my truck progress via text and in person. More
by BAMSING
Employees Worked With
August 14, 2023
I love seeing the updates to the process you are putting in place. I brought my Denali in for an oil change and the whole process from scheduling the appointment to dropping off my SUV to the waiting room e in place. I brought my Denali in for an oil change and the whole process from scheduling the appointment to dropping off my SUV to the waiting room etc - it was all very easy. More
by TRACEMANNING
August 14, 2023
The people were friendly the experience was pleasant and it was a short wait time the waiting room was it was a nice comfortable area and everything seem to go well, even though they were having problems wi it was a short wait time the waiting room was it was a nice comfortable area and everything seem to go well, even though they were having problems with electricity and computer problems they still were able to get my car done in a minimal amount of time More
by PANDPM146
Employees Worked With
August 14, 2023
Would you please get a Pepsi-Cola machine there? I might be asking too much but if you could I will greatly appreciate. Thank-you I might be asking too much but if you could I will greatly appreciate. Thank-you More
by Ronner Byers
August 13, 2023
Friendly staff, helpful service managers, prompt (text) communication, comfortable waiting area with access to restrooms, water, coffee and drink/snack machines. Vehicle was test driven for several miles t communication, comfortable waiting area with access to restrooms, water, coffee and drink/snack machines. Vehicle was test driven for several miles to ensure issue had been resolved. More
by amhh126
August 13, 2023
R M has the best customer service and service department advisers in Charlotte- great team advisers in Charlotte- great team More
by TLUDWIG1979
Employees Worked With
August 13, 2023
Incompetent technician unable to diagnose the problem, instead "repaired" a part that I did not confirm was actually bad. I demonstrated the problem to the technician...they took the car back and 20 minu instead "repaired" a part that I did not confirm was actually bad. I demonstrated the problem to the technician...they took the car back and 20 minutes later the customer service rep says to just live with the problem. This is not the first time I had bad service with replacement of wrong parts. However this is my last visit to the dealership. More
by jamesradler
Employees Worked With
Hector
August 13, 2023
Hector does a wonderful job of scheduling my service work. He keeps me informed and is waiting for me when I arrive. He took great care in getting me a loan vehicle scheduled. work. He keeps me informed and is waiting for me when I arrive. He took great care in getting me a loan vehicle scheduled. More
by MNORM53
Employees Worked With
