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Randy Marion Buick GMC Truck
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Cameron in Sales and Steve in Finance made this without exception the best experience I have had with any Car Dealership in the Country. I have visited hundreds of dealerships as part of my job and it is e exception the best experience I have had with any Car Dealership in the Country. I have visited hundreds of dealerships as part of my job and it is extremely rare to find the level of knowledge, enthusiasm, courtesy and efficiency I experienced with the purchase of my vehicle here. Fantastic job gentlemen! More
We appreciate everyone that helped with our vehicles. Areas I suggest to improve on 1. When a client leaves a voice message on a service team member phone the client expects a call back or text at leas Areas I suggest to improve on 1. When a client leaves a voice message on a service team member phone the client expects a call back or text at least. This did not happen. 2. When a code comes up do not to assume it is from a phone tower and not call the client about this code. Call the client to tell them so they may choose what to do. This was not done so I ended up taking time to bring my car back 3. my husband vehicle was also serviced. There was a charge for oil change which was expected; however, there was no sticker to say when to change oil nor was the electronics updated to the oil change. Had to bring car in to see what happened and get these things done. We have never had any issues with the Service team members; however, this go around there were issues. We did talk to one of the service management about not getting call back and about the oil change. We hope the next time we come in it goes smooth again like the past visits to your facility. Thank you for everything you do for us. Lori Hight More
My salesman made my purchase very smooth. He didn't talk down to me or act rushed, he was sincere. They had exactly what I wanted, and the price was really good. It was out of state purchase, He didn't talk down to me or act rushed, he was sincere. They had exactly what I wanted, and the price was really good. It was out of state purchase, but transportation was not a problem. The system they have for purchase documents makes it easy to get through process. This dealership has been in business for many many years, which helped me decide to buy. I was reluctant to purchase out of state, but not this dealership. More
Overall experience was great. Friendly and helpful service. Caleb was especially awesome. He really helped me make the final call on purchasing through Randy Marion. Friendly and helpful service. Caleb was especially awesome. He really helped me make the final call on purchasing through Randy Marion. More
Dealership have been my service provider for 17 plus years. Great service every time I go in for any service to be done. Chris in the service department has an awesome attitude an was so pleasant to wor years. Great service every time I go in for any service to be done. Chris in the service department has an awesome attitude an was so pleasant to work with and be around. Love his attitude. More
At Randy Marion they have the most Wonderful service, they are extremely helpful and kind! they are extremely helpful and kind! More
Great service. Great experience. Great and very helpful sales rep who was responsive and not pushy Great experience. Great and very helpful sales rep who was responsive and not pushy More
All the salesmen were great to work with and not pushy. Great information and helpful. Finance manager was quick, helpful and easy to work with. Great information and helpful. Finance manager was quick, helpful and easy to work with. More
If it wasn’t for Madison, my sales representative I would not have purchased a vehicle from this dealer. It is my first time in the area. I’ve purchased a new GMC 84 every two years I’ve been loyal to a comp not have purchased a vehicle from this dealer. It is my first time in the area. I’ve purchased a new GMC 84 every two years I’ve been loyal to a competitor. Madison stepped up and took care of me and stayed in touch with me. It was a great overall experience. More
Dishonest - both my salesmen - and the sales manager - they literally have not returned my phone calls after I spent 17,500k with them - wow - just wow - all over a key fob - lol - I can’t understand losi they literally have not returned my phone calls after I spent 17,500k with them - wow - just wow - all over a key fob - lol - I can’t understand losing a future customer and hurting a businesses reputation over a key fob More