Randy Kuehl Honda
Cedar Rapids, IA
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4,989 Reviews of Randy Kuehl Honda
Very Happy This is our first Honda which I chose after doing a ton of research. I bought a new 2014 CR-V which was ordered in with the color I wanted and I rece This is our first Honda which I chose after doing a ton of research. I bought a new 2014 CR-V which was ordered in with the color I wanted and I received it practically overnight! Chanin Dirks was extremely patient, knowledgeable, and professional, and he listened to me as I worked through my needs and wants. He didn't push, which would have turned me away from him AND Honda. He stayed available by phone or email and was quick at responding to any and all questions...and there were many. He did a great job of explaining everything I needed to know on the car so I can read the manual at my leisure, yet still easily drive in the meantime. I will highly recommend him to others. I think I'm going to like being part of the "Honda Family"! More
Used car purchase and subsequent service Purchased a used 2007 Trailblazer. Nice car! Some existing issues surfaced literally as we drove it off the lot. Mark was very anxious to make sure Purchased a used 2007 Trailblazer. Nice car! Some existing issues surfaced literally as we drove it off the lot. Mark was very anxious to make sure we had a good experience with them and agreed to take care of the problems. Mike did an excellent job of chasing down the issues and making the necessary repairs. More
Great car buying experience I had a wonderful experience buying a 2015 Honda Pilot Touring from Andy Schueler, the internet sales person at Randy Kuehl Honda. Andy was responsive I had a wonderful experience buying a 2015 Honda Pilot Touring from Andy Schueler, the internet sales person at Randy Kuehl Honda. Andy was responsive, provided all of the info that I needed, and quick to reach agreement on a great price and trade-in package. I highly recommend Andy and this dealership. More
Thank you! Just a note to mention Chanin Dirks---he is a terrific person to work with at Honda. This is my third lease and he is responsive, kind, not pushy and Just a note to mention Chanin Dirks---he is a terrific person to work with at Honda. This is my third lease and he is responsive, kind, not pushy and very adaptable to my schedule. I would never think of getting a Honda anywhere else and not working with Chanin. :) Kudos to him for keeping me a repeat customer! More
AmmazzzinG ServicE Long story short we needed a new car. We heard great things about Honda and decided to check it out. When we first came by the dealership we got to me Long story short we needed a new car. We heard great things about Honda and decided to check it out. When we first came by the dealership we got to meet Chanin who was extremely helpful and very informant. He did not push us to buy a car at all which was something we were a little worried on. This would be our first new car buying experience. We left the lot that day feeling like we had a good idea of the car we would be getting. A week later we test drove the car and left with a spiffy blue brand new Honda Civic. It was a fun experience and Chanin was very friendly and showed us all the neat technology in our car. So if you are looking to get a new Honda Chanin is the man to see. Oh and Philip the finance guy was a rock star too. More
Not any different than any other dealership! Salesman not familiar with the vehicle and did not know how to operate the seats and instruments. New Vehicle had damage when picked up. Not given a Salesman not familiar with the vehicle and did not know how to operate the seats and instruments. New Vehicle had damage when picked up. Not given anywhere to view vehicle except in outside in the rain. Overcharged for items and had to ask multiple times for the refund. Not the Family owned feel you would expect! Normal sales experience with normal tactics. More
lease trade in I appreciated Chanin Dirks letting me know i could trade in my leased car and finding me exactly what i wanted. 2 days and done!! I appreciated Chanin Dirks letting me know i could trade in my leased car and finding me exactly what i wanted. 2 days and done!! More
Straight Forward Negotiations We didn't feel pressured during the negotiation process. Everything was laid out very straight forward and all of our options were made clear. We felt We didn't feel pressured during the negotiation process. Everything was laid out very straight forward and all of our options were made clear. We felt very comfortable throughout the purchase. More
Simple,easy and no hassle This was our first visit to the Randy Kuehl Honda dealership, and also our first purchase of a Honda automobile. We went to look, and ended up buying, This was our first visit to the Randy Kuehl Honda dealership, and also our first purchase of a Honda automobile. We went to look, and ended up buying, all within 2 hours of our arrival! Our salesman, Trent, was very knowledgeable about the vehicle we were looking for and we had the decision made after looking at only 2 vehicles. Trent found us exactly what we were looking for, Phillip did our paperwork and we were out the door without needing to spend hours and hours waiting for a price! Thank you again Trent! More
Good Experience Trent makes communication friendly, easy, and efficient! I would buy from this dealership again with no hessitation. The buying process was laid out v Trent makes communication friendly, easy, and efficient! I would buy from this dealership again with no hessitation. The buying process was laid out very clear and easy to understand. I feel fortunate that Trent hooked up with us when we stopped to look at the inventory. The whole experience was much appreciated with one exception. We were told the vehicle was to be "detailed" at time of delivery. The car was not detailed as we know it, but was washed & vacummed. The term "Detailed" should not be used loosely when trying to sell a vehicle, unless it is intended to be just that. There was glue on the mirrors and around the handles, with the engine compartment that had not been cleaned as well. This tells me the car had not been prepped before being placed on the lot to be sold, nor was it detailed prior to pickup as promised. More