Randy Kuehl Honda
Cedar Rapids, IA
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4,989 Reviews of Randy Kuehl Honda
Trip to Randy Kuehl My experience at Randy Kuehl was great. The salesman Mathew was very easy going and very knowledgeable about the Honda Odyssey we were interested in. My experience at Randy Kuehl was great. The salesman Mathew was very easy going and very knowledgeable about the Honda Odyssey we were interested in. He was able to answer all of the questions we had about the vehicle. The whole process was very easy and I never felt pressured. Matthew also took the time to find out what we were looking for in a vehicle so he could best help us. More
Failed to complete work, left vehicle dirty! I left my 2013 Honda Odyssey with 9720 miles on it for a oil change and tire rotation. Three hours later I called and was told my vehicle was complet I left my 2013 Honda Odyssey with 9720 miles on it for a oil change and tire rotation. Three hours later I called and was told my vehicle was complete and ready to pick up. When I questioned why the tires had not been rotated, the service advisor didn't believe me and made me prove it to him by showing him the markings I had put the wheels prior to drop off. Only after proof did he agree to question the technician that was supposed to perform the work. The vehicle was spotless on the interior when dropped off and the carpeting was full of sand and grime when I picked it up. I asked to speak to the manager or owner of the dealership to discuss this terrible service/treatment and was told they were not in today; the only people there were sales and service personnel. The advisor wanted me to wait while they completed the work they failed to do, but I was on a schedule and had no interest in having them touch my vehicle ever again! BEWARE OF INCOMPETENT BUSINESS PRACTICES! More
Simple and Straightforward I don't buy cars often and was dreading the experience but Trent and (and Phillip from finance) were both friendly and easy to work with. Thanks for I don't buy cars often and was dreading the experience but Trent and (and Phillip from finance) were both friendly and easy to work with. Thanks for making this a pleasant experience. More
Friendly Service I went to Randy Kuehl, and I felt like I was taken care of. I felt like they were trying to help me out and make me feel comfortable with my decision. I went to Randy Kuehl, and I felt like I was taken care of. I felt like they were trying to help me out and make me feel comfortable with my decision. I went to Billion Auto and they were extremely pushy. I felt like all they cared about was selling the car without any care for what I wanted. More
Easily the most stress-free car buying experience! Twelve years ago we were looking to purchase a Honda Odyssey. We went to our local dealership in Iowa City (a large mega-corporation) and were not at Twelve years ago we were looking to purchase a Honda Odyssey. We went to our local dealership in Iowa City (a large mega-corporation) and were not at all impressed. We drove 20 minutes North to Randy Kuehl Honda (a locally owned and operated dealership) in Cedar Rapids and purchased our Odyssey. Twelve years and 156,000 miles later, our car was still in great shape, but we wanted some of the safety and technological updates of a newer vehicle. We decided to give the local Iowa City dealership another chance since it had been over a decade since our last poor experience there. Different decade, same story, we were not impressed. We soon drove to Cedar Rapids to Randy Kuehl Honda again and met Chanin Dirks. There is just a completely different feel to walking into Kuehl Honda than any other dealership I have been to. No high pressure, no evasive answers, no sales gimmicks or game playing. Chanin was very professional, straight-forward, knowledgable, personable, and worked very hard to EARN our business. Randy Kuehl Honda is definitely a very customer-service driven dealership. The negotiation process was very fair and reasonable, and done mostly by email. After they trailered a vehicle in for us, I changed my mind at the last minute and decided to upgrade to a vehicle with a higher level option package. Chanin was very patient, helpful, and courteous throughout this process and were were again extremely satisfied with the negotiation process. If you are considering buying a Honda and can make the trip to Randy Kuehl Honda in Cedar Rapids it will be well worth your time. This car buying experience was about a smooth and stress-free as it gets! The next time we buy another Honda, we will skip checking out any other dealership. We will go straight to Chanin Dirks and Randy Kuehl Honda. More
Great deal on cert pre-owned Civic, Trent Pearson GREAT! Trent was 100% helpful throughout the process. If you want a salesperson that will always be available for questions, this is your guy! He would make Trent was 100% helpful throughout the process. If you want a salesperson that will always be available for questions, this is your guy! He would make sure that we understood each step of the car buying experience and if we had questions from home, he was able to assist us in a timely manner. I definitely recommend Kuehl as a dealership and Trent as a salesperson. Ask for him, you will not regret it. More
GREAT car and GREAT experience. We had such a great experience over the past 2 years with Chanin and Randy Kuehl Honda that when it was time to purchase a new car we knew where we we We had such a great experience over the past 2 years with Chanin and Randy Kuehl Honda that when it was time to purchase a new car we knew where we were headed. I really like Chanin's low-key professional style. His knowledge of financing options allowed me to be prepared when I closed on the car with Brian. Chanin also took the time to go over the electronics in the car so I was up and running before I left the dealership. We love our cars. Thanks Chanin! More
Mr Breck Calame review I have worked with lots of car dealers over the years but my most recent purchase had to be one of the best. Mr. Breck Calame was very helpful and di I have worked with lots of car dealers over the years but my most recent purchase had to be one of the best. Mr. Breck Calame was very helpful and did a great job getting me into my 2014 Honda Civic. More
2015 Honda Pilot purchase We were very happy with the experience at Randy Kuehl Honda. We dealt with Andy and he did a great job helping us and listening to what we wanted. W We were very happy with the experience at Randy Kuehl Honda. We dealt with Andy and he did a great job helping us and listening to what we wanted. We made a deal with him within 45 minutes of walking in the dealership. We did everything else through email with Andy. They did not have the color we wanted but he was able to locate the vehicle within the same week. They are low pressure and were by far the best deal around. They don't have the extra overhead to pay for like some other dealerships. They operate a family operation and it feels like that through the entire experience. We'll definitely be back! More
I am very happy with my car. Thank you for making this process easy for me and listening to my needs. Trent did an amazing job! I will definitely let people know of my experinen Thank you for making this process easy for me and listening to my needs. Trent did an amazing job! I will definitely let people know of my experinence! More