Randy Kuehl Honda
Cedar Rapids, IA
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4,985 Reviews of Randy Kuehl Honda
Excellent The service experience was very personable and prompt. The service was done in the time frame given and I received a complete car inspection for my re The service experience was very personable and prompt. The service was done in the time frame given and I received a complete car inspection for my records before I left the dealership. The waiting area was very user friendly and the environment was extreme clean and pleasant More
Pressure free, comfortable buying experience I had a great car buying experience at Randy Kuehl Honda. As I walked into Randy Kuehl Honda, I was greeted with smiling faces and a no pressure atmos I had a great car buying experience at Randy Kuehl Honda. As I walked into Randy Kuehl Honda, I was greeted with smiling faces and a no pressure atmosphere. After I was greeted by Chanin Dirks, I asked if I could look at the new Honda Pilot. Chanin showed Carla and I the car and all the new, upgrades Honda has made since the last Honda Carla had purchased. Chanin was very knowledgeable about the vehicle and he was very easy to talk to. Since I had driven a Chevy Malibu, I decided to try out an Accord. Chanin showed me around the Accord and took me on a test drive. I explained all the features the Accord offered and was very forward an upfront. I had such a great experience at Randy Kuehl Honda, I decided to buy my first new car and my first Honda from Randy Kuehl Honda. During my financing experience, I had the opportunity to work with Quentin. He was very upfront and knowledgeable about the service side of things since having worked in the Service department. I had a great car buying experience, I will definitely be going back to buy a car from Randy Kuehl Honda again. More
Recent Serivce Our daughter was home from Minneapolis. On the way home the "Needs Service" light comes on. The Randy Kuehl team saved the day. Even though they were Our daughter was home from Minneapolis. On the way home the "Needs Service" light comes on. The Randy Kuehl team saved the day. Even though they were swamped on a Friday, they got us in and taken care of! Thanks!! More
No pressure, very nice staff. We enjoy dealing with them as they don't pressure you and are very friendly and kind. Great to work with and deal with. We would recommend this dealer We enjoy dealing with them as they don't pressure you and are very friendly and kind. Great to work with and deal with. We would recommend this dealership to everyone. More
oldie but goodie I came in for my routine oil change and I can tell you they haven't updated a thing in years like the newer dealerships, but the one thing that has ch I came in for my routine oil change and I can tell you they haven't updated a thing in years like the newer dealerships, but the one thing that has changed is the service. Adolfo and Chris were great and helpful in getting my touch up paint and servicing my Honda. It's great to see such professional and kind young men unlike some places that don't seem to care if you give then your business or not. Overall I'll keep coming back, and maybe they'll surprise me and update a few things. More
E-Deal Was able to complete my purchase of a 2015 CRV EX-L via email which made me very happy. We were able to negotiate to where I felt comfortable w/ an o Was able to complete my purchase of a 2015 CRV EX-L via email which made me very happy. We were able to negotiate to where I felt comfortable w/ an out the door price. I prefer not to spend my hours in the dealership so was happy that they were able to accommodate. Things went smoothly even w/ a very new salesmen. The reason I did not rate 5 stars is that I was surprised that the sales manager/owner did not introduce themselves to my wife and I. He was present the day of purchase, but made no effort to know who we were. This is our second Honda and we will probably own more. Also the vehicle was not detailed in & out prior to purchase. I think that should be standard w/ any dealership. When you pay $30k + for a vehicle it's my expectation that the vehicle would be detailed for delivery. More
New car experience In the past I have had horrible car buying experiences. This was low pressure, honest and upfront answers, and an enjoyable experience overall! We wil In the past I have had horrible car buying experiences. This was low pressure, honest and upfront answers, and an enjoyable experience overall! We will be back and in the mean time, will tell all of our friends about this great experience! More
Great Experience I recently bought a used car at this dealership. Tim was patient, honest and helpful with all the questions I asked. He worked to get me a fair deal I recently bought a used car at this dealership. Tim was patient, honest and helpful with all the questions I asked. He worked to get me a fair deal without using high pressure tactics. Quentin was very thorough in closing the financial details. He offered extra warranty coverage with great professionalism. More
Great Service staff. We own our second Honda Pilot Touring and our service experience at Randy Kuehl Honda has been excellent. The service staff does a great job of greeti We own our second Honda Pilot Touring and our service experience at Randy Kuehl Honda has been excellent. The service staff does a great job of greeting, making sure they understand any problems or concerns, communicating any maintenance items that may need to be taken care of, etc. Over the last couple of years this dealership seems to have 'stepped up' their Customer Service focus and it shows! More
A no pressure,positive,experience On July 3 we purchased a Honda CRV. We had gone looking a a month or so before and met Trent Pearson. He was very knowledgeable and pleasant to tal On July 3 we purchased a Honda CRV. We had gone looking a a month or so before and met Trent Pearson. He was very knowledgeable and pleasant to talk with. We made several trips to test drive and still no pressure. We tentatively set up an option to buy and because of issues at home delayed the purchase. Trent made sure our deal was to continue for a period of time. He was always available to answer questions and help in anyway. Everything progressed smoothly and we were able to finalized the purchase. I would highly recommend purchasing any Honda from Trent Pearson, who is patient, understanding, helpful, knowledgeable, and very nice to work with. Randy Kuehl Honda is the place to go.. More