Randy Kuehl Honda
Cedar Rapids, IA
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4,988 Reviews of Randy Kuehl Honda
Above all else extremely helpful We recently purchased a new Accord from Breck. He was very knowledgeable and patient with Israel. Through the process we also dealt with Nate and Bria We recently purchased a new Accord from Breck. He was very knowledgeable and patient with Israel. Through the process we also dealt with Nate and Brian who were very professional and respectful as well. The negotiation process was very simple and straightforward. This is the 8th car we have purchased and by far the best experience we've had at a dealer. I would tell everyone to give these guys a chance to earn your business!! Cudos to great customer service!!!! More
New 2016 Honda HRV purchase I recently purchased a new 2016 Honda HRV in Mulberry Metallic from Tim Carson. Tim was very helpful throughout the whole process and worked very har I recently purchased a new 2016 Honda HRV in Mulberry Metallic from Tim Carson. Tim was very helpful throughout the whole process and worked very hard to get me this car in a timely fashion. Originally I thought I was going to have to order it because the color was so rare to find but Tim worked hard and my car was here before expected. Tim was also very knowledgeable with any questions that came up through the process as this was my first time buying a car. More
Missed Opportunity I was interested in a used CRV. I inquired through the chat drop down about the price of a CRV with a line through the price displayed. After waiting I was interested in a used CRV. I inquired through the chat drop down about the price of a CRV with a line through the price displayed. After waiting a couple hours for a response I called in to Mark. He stated he didn't know why they do that but he would check on it. He called back later and stated the price was $300 lower. I stated I was interested in a test drive and due to snow that day I would try the following day. I asked Mark to text me his contact info to set something up for the test drive and he did. The following day I text Mark in the morning to set up the time. After a few hours I was ready to just drop in since Mark didn't call back. As I was getting ready to go in he called and said yes come in. My wife and I went to the dealer and most everyone was in the lot moving around cars. After a bit someone greeted us and we asked for Mark. He came in from the lot and we introduced ourselves and stated we were there to test drive the car. He then said he now had to go find the car so we waited more. He returned to tell us that he found out that the car was not there and had left with someone who dropped their car off for service as a loaner. He said it could be 2-3 hours and he would call us when the car returned to the dealer. I was disappointed with how hard it became to see and test drive the car after 2 days of interest. As a ten year owner of a CRV I was very interested in replacing it with another and I told that to Mark and that I was buying a car in the next 2 days. So with no CRV and time to kill we decide to check out a Rav 4 as my wife has a Corolla. Needless to say we went to the Toyota dealer and were able to drive a similar priced one to the CRV and ended up purchasing it. Your website was good and I was able to decide on the car I wanted to buy but wanted to look it over and test drive it. I feel Mark should have been better prepared. To not have the car pinned down or at least have checked on it prior to our coming in after 2 days of discussion was disappointing. More
Love the new car! This is my second time purchasing a Honda at Randy Kuehl. We worked with Chanin and he was great! Easy to talk to and very knowledgable about Honda ve This is my second time purchasing a Honda at Randy Kuehl. We worked with Chanin and he was great! Easy to talk to and very knowledgable about Honda vehicles. The only thing that I would say would be a nice courtesy for the dealership to do is hand off the car with a fresh wash and a full tank of gas. The car was almost on empty when we left the dealership and I gave my trade in to them with a full tank. Not a huge deal, still very happy with my experience and will be going back when my husband and I ready for a new vehicle! More
Great service! We had some recall work completed on our civic and an oil change as well. They gave us a free inspection and recommendations for future service work. We had some recall work completed on our civic and an oil change as well. They gave us a free inspection and recommendations for future service work. More
Great People, Great Deals Tim and Breck were awesome to work with. During our entire time at the dealership, they made sure that our questions were answered and we knew what ou Tim and Breck were awesome to work with. During our entire time at the dealership, they made sure that our questions were answered and we knew what our options were while looking at used cars. We got a great deal on a vehicle and they were willing to work with our budget to make sure we left happy. I'll definitely be back here the next time I'm looking for a car. More
Impressed We were working with Trent Pearson on a purchase of a used vehicle. The dealership had sent the vehicle to get the bumper repaired, however, the vehi We were working with Trent Pearson on a purchase of a used vehicle. The dealership had sent the vehicle to get the bumper repaired, however, the vehicle had other issues that surfaced. Trent did a great job of looking out for us and John in Service explained the issues and let us know the status of the vehicle. The dealership did the right thing by attempting to fix the vehicle, then voiding the deal when it was decided it wasn't worth fixing. Trent, John and the dealership did the right thing and put their customers above making a buck. I would definitely recommend this dealership to others. More
Helpful, knowledgable, don't waste your time Listened to what I was looking for and didn't try to show me something I wasn't interested in. Didn't waste my time. Wasn't pushy into trying to sel Listened to what I was looking for and didn't try to show me something I wasn't interested in. Didn't waste my time. Wasn't pushy into trying to sell me something. Friendly and knowledgable. More
New Year's Eve deal We needed another vehicle due to our car being in a flood. Everyone we interacted with at this dealer was helpful, polite, informative and not pushy. We needed another vehicle due to our car being in a flood. Everyone we interacted with at this dealer was helpful, polite, informative and not pushy. We were happy to be on our way in less than an hour after making a decision to buy. Thanks to Matt Smith and the team at Randy Kuehl Honda!! More
Honest, knowledgeable and answered all my questions. I could not have had a better salesman than Breck Calame. He not only answered all my questions but answered them more than once. He gave me his undiv I could not have had a better salesman than Breck Calame. He not only answered all my questions but answered them more than once. He gave me his undivided attention. I had one car in mind Breck found the best way for me to buy the car. I love the car and know it will give me many years of service. I feel this dealership is one of the best if not the very best. I would definitely recommend them to my friends or anyone looking to buy the best cars there is. More