
Randy Kuehl Honda
Cedar Rapids, IA
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5,025 Reviews of Randy Kuehl Honda
Kevin was great to work with. He was low-key, very honest and informative, and gave us room to think things through without pressure. When we finally made our decision, it felt right. After all the papers we and informative, and gave us room to think things through without pressure. When we finally made our decision, it felt right. After all the papers were signed, Christopher spent a lot of time explaining the features and helped us get set up and ready to drive away. The whole process of our CR-V purchase here was smooth and stress-free. More
Tim Carson is an outstanding salesperson. I am very happy with the quality and quantity of time Tim spent with me. He answered all of my questions and demonstrated the highest level of professionalism happy with the quality and quantity of time Tim spent with me. He answered all of my questions and demonstrated the highest level of professionalism from beginning to end. The whole car-buying experience should be an enjoyable one as much as possible and people like Tim, Michael in Finance, and Jake (the detail guy), convinced me to continue to bring my business to this dealership. More
Had issues with gps/ radio within couple months of hving and no fix available !! Safety issues !! Was new when I got it !! Unexceptionable!! I hv had my hood not latched after oil change and going down hiwa and no fix available !! Safety issues !! Was new when I got it !! Unexceptionable!! I hv had my hood not latched after oil change and going down hiway after leaving and it flying up ! Unsafe, left oil pan cover loose underneath so when it fell Off said it was my fault , I had to replace it at my cost !! After that they no longer did my oil changes !! Will not buy a Honda again or suggest that my friends do because of the service I received !! When I bought my crv the salesman was pushy !! More
I had a awesome experience buying my new Ridgeline , my sales man Tim Carson was very knowledgeable about the truck and gave me great comparisons on other midsize trucks....I have drove Honda's for 20 year sales man Tim Carson was very knowledgeable about the truck and gave me great comparisons on other midsize trucks....I have drove Honda's for 20 years did not really think another truck would make the cut....and after driving the ridgeline I was right! I had a very straight forward experience.... More
Everyone was so pleasant to work with. Very easy going and honest. I did not feel pressured at all durning the while time. This was my 3 rd vehicle I have purchased hear. Tim was absolutely amazing! and honest. I did not feel pressured at all durning the while time. This was my 3 rd vehicle I have purchased hear. Tim was absolutely amazing! More
We have used this dealership most of the3 time wince buying a used Pilot in 2010. They must be doing something right since with over 100K miles, the Pilot runs as well as when we bought it with about 28 buying a used Pilot in 2010. They must be doing something right since with over 100K miles, the Pilot runs as well as when we bought it with about 28k miles on it. We attribute much of that to their findings during service to correct things before they become things. I'm not sure who waited on me. He was masked. More
I was very disappointed when I tried to get a battery replaced that was less than 2 years old. It died in my garage and went totally dead. I had AAA jump it and took it in to the Dealership. They tested replaced that was less than 2 years old. It died in my garage and went totally dead. I had AAA jump it and took it in to the Dealership. They tested it all night and refused to replace it. I bought a new one from Auto Zone. I called Honda and they told me my Iowa cold weather caused it. How do I avoid this, move! More
The agent works with me is Jeff Moss. Jeff is very helpful throughout the whole process. He answered my questions patiently and thoroughly. I visited the dealer twice. The first time was a test drive helpful throughout the whole process. He answered my questions patiently and thoroughly. I visited the dealer twice. The first time was a test drive of a Honda CRV and the second time was to negotiate the price. Everything want very smoothly, More
consistent excellent friendly service in the service dept and very good service in the sales dept when purchased new vehichle. Chris, in sales, very informative, patient and knowledgeable of Honda products. and very good service in the sales dept when purchased new vehichle. Chris, in sales, very informative, patient and knowledgeable of Honda products. He is only sales rep I ever met who has recorded video of all respective features of Honda vehicles and provides pertinent copy to potential buyer. Found this to be very helpful and alas-NO SALES PRESSURE. More