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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,029 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,029 Reviews of Randy Kuehl Honda

November 08, 2021

Mark helped us and we got our new Honda Pilot very smoothly. Highly recommended their service! More

by XIONGYIQIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tedford, Mike Marsack, Mark McGlumphry
November 08, 2021

We will never go back to this dealer or buy a honda again, worst ever More

by CHRISTINEGUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger, Blake Jones
Nov 09, 2021 -

Randy Kuehl Honda responded

M/M Gust, This is an unfortunate situation as the automobile manufacture labels your complaint as a "characteristic of the vehicle". Our protocol was direct from the manufacture as a result of a representative of the manufacture inspecting your automobile on site. I apologize we as a dealership cannot provide a resolve to your issue as the manufacture holds the warranty on the vehicle and we must follow their directive as a result. We recommend calling the manufacture directly and, if you have not at this point, start a case with the manufacture concerning your issue. Thank you, Randy Kuehl Honda Service Team

November 08, 2021

“Jon was great to work with from start to finish. He was very knowledgeable and patient with us while we worked to make a decision. Very impressed!” More

by kileyhaines21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marsack, Jon Dugan
November 04, 2021

Recently bought a new Civic from these guys. This was the only dealership in Iowa I could find that actually sells the new Civic at MSRP. Tim Carson provided what should be the gold standard for any car buyi More

by bguida97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
November 04, 2021

Recently brought our 2012 Pilot in for regular service. It was very easy to schedule an appointment via phone. The service staff was friendly and helpful. They also provide a free shuttle service which wor More

by lbedal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
November 04, 2021

Bought our 2018 CR-V from Crazy Chris Kaegbein....one of the BEST salesmen ever. We had an issue with the car not starting once we got home. Jumped the battery and took the car back to the dealership and More

by NICKGEARHART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kaegbein, Mike Marsack
November 04, 2021

We were on a 1,000-mile road trip/vacation when our late model Ridgeline flashed a warning light about possible transmission problems. We were about 125 miles east of Cedar Rapids, Iowa, heading west to Des More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thulin
November 04, 2021

Very professional and timely to work with on the purchase. I would definitely use them again. More

by TSCEBOLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Calame, Jason Tedford
November 04, 2021

Great dealership to shop at! Friendly, informative, and helpful staff makes the buying process easy. I was looking for a new lease and Tim there helped me out tremendously! While I understand new and even More

by kp283
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
November 03, 2021

Service department is always very helpful and friendly and the facility is clean and well-maintained More

by scdnelson84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
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