Randy Kuehl Honda

Overall, not a bad experience. However, deposit check was not cashed, order to build to delivery process could have been better/clearer. We didn’t overly care for some of the “bant However, deposit check was not cashed, order to build to delivery process could have been better/clearer. We didn’t overly care for some of the “banter/humor” we received. More

Great to work with! Answered questions and provided valuable advice. Quick response to our questions. Answered questions and provided valuable advice. Quick response to our questions. More

The staff is so attentive and pleasant. I was made to feel that I mattered and that I wasn’t just a number. I appreciate them and the hard work they do I was made to feel that I mattered and that I wasn’t just a number. I appreciate them and the hard work they do More

Dave was extremely helpful and polite. He was very thorough in his explanation of what was needed for my vehicle He was very thorough in his explanation of what was needed for my vehicle More

These guys make car buying easy and I went home happy after a great experience! after a great experience! More

I started looking around at cars with Mark who pointed me towards a Honda Civic after spending the past 4 days looking and testing out other cars. Mark was extremely helpful finding me a car that fit my n me towards a Honda Civic after spending the past 4 days looking and testing out other cars. Mark was extremely helpful finding me a car that fit my needs for throwing our hiking gear, camping gear, and had enough space to haul our friends and their gear. After a little bit of waiting and I was still unsure to pull the trigger so the next day I came in and met with Tim and Justin, both were extremely helpful encouraging me to test drive my civic a few more days to get a better feel and check with my wife to make sure it was the car for us. Mark, Justin, and Tim walked me through all the steps I needed to do to make sure me getting rid of my old car and to the new civic was as painless as possible. After we decided on everything Jason went above and beyond out of his way to break down everything involved in the buying process, sometimes explaining paperwork 2-3 times and going over every package option available to fit my needs and comfort level. More

John in service took good care in explaining things and made sure to recommend needed service made sure to recommend needed service More

Quick and efficient service for routine maintenance. . The complimentary car wash was a nice surprise. Thanks . The complimentary car wash was a nice surprise. Thanks More

Chan in was extremely helpful throughout the process of finding a car. He thoroughly explained everything in ways that made sense and was very kind. The whole process only last an hour or two, was very qui finding a car. He thoroughly explained everything in ways that made sense and was very kind. The whole process only last an hour or two, was very quick, thank you again! More

Overall, the experience of purchasing a vehicle with Randy Kuehl Honda was very smooth, efficient and straightforward. Their collective staff answered any questions I had, did not try and pull any "fast Randy Kuehl Honda was very smooth, efficient and straightforward. Their collective staff answered any questions I had, did not try and pull any "fast ones" or "sales gimmicks" to get my business and exuded professionalism throughout the process. The only reason I do not give 5 stars is because there was little to no room to negotiate any of the pricing of the vehicle (which is likely because the car was brand new), but mainly because the way some of the financing terms were worded to us initially. Example - When pricing was initially quoted, it was all built around monthly payment options and wasn't too straight forward about the total itemized expenses, interest tiers and how much you actually pay over the duration of the vehicle loan. We were able to figure all that out eventually (largely because of talking with Jason in Finance and crunching the numbers ourselves). Outside of that, working with Crazy Chris was a breeze. He is very nice and knowledgeable about Honda's down to most minuet detail, which was wonderful because you felt there was no question specific to the vehicle that he couldn't answer. I'll be curious how service department experience goes in the future in regards to vehicle maintenance, but for now, I'll say that we love the new vehicle, are glad we waited for it to arrive and would recommend our friends and family to work with Randy Kuehl Honda for their future vehicle needs. More