Randy Kuehl Honda

Overall, the experience of purchasing a vehicle with Randy Kuehl Honda was very smooth, efficient and straightforward. Their collective staff answered any questions I had, did not try and pull any "fast Randy Kuehl Honda was very smooth, efficient and straightforward. Their collective staff answered any questions I had, did not try and pull any "fast ones" or "sales gimmicks" to get my business and exuded professionalism throughout the process. The only reason I do not give 5 stars is because there was little to no room to negotiate any of the pricing of the vehicle (which is likely because the car was brand new), but mainly because the way some of the financing terms were worded to us initially. Example - When pricing was initially quoted, it was all built around monthly payment options and wasn't too straight forward about the total itemized expenses, interest tiers and how much you actually pay over the duration of the vehicle loan. We were able to figure all that out eventually (largely because of talking with Jason in Finance and crunching the numbers ourselves). Outside of that, working with Crazy Chris was a breeze. He is very nice and knowledgeable about Honda's down to most minuet detail, which was wonderful because you felt there was no question specific to the vehicle that he couldn't answer. I'll be curious how service department experience goes in the future in regards to vehicle maintenance, but for now, I'll say that we love the new vehicle, are glad we waited for it to arrive and would recommend our friends and family to work with Randy Kuehl Honda for their future vehicle needs. More

Fast, efficient, clean, and friendly. My sales representative was so helpful. Not high pressure. Develop good rapport. Explained things very well. He takes great pride in doing a great My sales representative was so helpful. Not high pressure. Develop good rapport. Explained things very well. He takes great pride in doing a great job. Willing to help me beyond the sale. More

After having purchased our first CRV from Randy Kuehl Honda in 2013, we again went to the dealership when my wife decided to purchase another one. We ordered a 2024 hybrid from Crazy Honda Chris and cou Honda in 2013, we again went to the dealership when my wife decided to purchase another one. We ordered a 2024 hybrid from Crazy Honda Chris and couldn't have been more pleased with our entire experience. Chris is thorough in everything he does and we really appreciate the videos he prepared as a resource for our questions going forward! More

Service was great. Waited for my car, they were done in an hour. Friendly service manger. Waited for my car, they were done in an hour. Friendly service manger. More

Work started right on time and was completed in less than 30 minutes. Staff was friendly and professional. Facility was clean with a great waiting area 30 minutes. Staff was friendly and professional. Facility was clean with a great waiting area More

In the few times I have dealt with Randy Kuehl Honda I have always been very pleased with the way I was treated. have always been very pleased with the way I was treated. More

Wonderful experience buying my van at Randy Kuehl Honda. My sales person, Tim Carson, was very knowledgeable and helped me find what I wanted in a van. I would highly recommend any of my family and friends My sales person, Tim Carson, was very knowledgeable and helped me find what I wanted in a van. I would highly recommend any of my family and friends to let Tim assist you in finding the car you need. More

The dealership is no nonsense and working with Crazy Honda Chris was easy and straightforward. Honda Chris was easy and straightforward. More

I had a good experience here purchasing my vehicle. They worked with me to get a fair price. I left satisfied and pleased w my experience at this dealership and w crazy Honda Chris. I highly recommend They worked with me to get a fair price. I left satisfied and pleased w my experience at this dealership and w crazy Honda Chris. I highly recommend both. More

They told me they would have my car done in the afternoon and it was not done until the next day. This was not a big issue for me. But the dealership has a very poorly marked curb. This is a major problem f and it was not done until the next day. This was not a big issue for me. But the dealership has a very poorly marked curb. This is a major problem for me. While the curb meets minimum requirements for Iowa law by having signs warning of the curb, at a glance the signs look like no parking zone signs. Also they park cars that are for sale between the curb and the building. When walking toward the building you maybe looking at the car they are trying to sell and ignore the sign thinking you are not parked there so it does not apply to you. My 76 year old husband tripped and fell. I know they have had repeated problems with this curb as my daughter has also fallen. I have tripped several times. I have been told ambulances have been called to aid people who have fallen. In our society YELLOW is for caution. Why can't they mark the curb with yellow paint as other companies do trying to do extra things to insure the safety of their customer's and employee's. It is not a noticeable curb very low and gradual. In my own garage area I have a trip spot and I have sprayed painted it yellow. I want to make my place is as safe as I can make it for anyone who comes here. I would think Honda would want to make their dealerships as safe as they could for their customers. Even if it meant having to do a little extra such as purchasing and using a can of yellow paint. More