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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,026 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,026 Reviews of Randy Kuehl Honda

December 14, 2021

Easy to work with. Friendly. Helpful. Didn’t over sell/push limits. Easy going. Kind hearted. More

by VADAMAEMOSHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marsack, Jon Dugan
December 14, 2021

We want to thank Jeff Moss for working with us to get the 2022 Ridgeline. He is the best and very easy to work with. He took time to answer all the questions we had and did not push anything that was not in More

by BKIBOKO
Recommend Dealer
Yes
Employees Worked With
Jason Tedford, Jeff Moss
December 14, 2021

Very nice, clean dealership and showroom. We were always greeted quickly by various employees and guided in the right direction. Thank you Tim Carson for helping get our 2021 Passport. It's not the easiest More

by ZaMama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
December 13, 2021

Friendly Service Department staff. Politely greeted and reviewed service to be performed. Answered questions I had relating to other car issues More

by cr.em.BSF.150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey
December 13, 2021

Very good service. Very clean, nice waiting area with coffee and snacks. Will continue to have my car serviced here. More

by JET.DONOVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
December 13, 2021

Not customer focused. Can't manage a schedule and just expect customers to wait a long time even with an appointment. Lied and said they would get the service started. Then 45+ minutes later still hadn't More

by Nana1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Busch
Dec 20, 2021 -

Randy Kuehl Honda responded

Good Afternoon, We apologize for the miscommunication during your recent service visit. We do our best on Saturday's to accommodate all customers schedules and time constraints. Your account shows three oil changes on the CRV since Dec 2020. We encourage customer's to communicate if service experiences do not leave you completely satisfied, and do appreciate the feedback. We hope this experience does not deter you from using our services in the future, and would like to provide you a complimentary oil change. If you would like to accept please call me at the number below and we can send that out for your next service. Thank you for your time Paul Thulin Randy Kuehl Honda Parts and Service Director 319-393-5700

December 13, 2021

Easy to schedule an appointment even on a Saturday. Arrived early and got me in and out ahead of schedule. More

by RSBUSCH86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
December 13, 2021

Chris was fast, friendly, and easy to deal with. I would recommend Randy Kuehl Honda! More

by ashleypray4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Calame, Christopher Kaegbein
December 13, 2021

friendly service department staff, kept us informed while our unit was at there service department More

by ELORIMER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger, Blake Jones
December 11, 2021

Once again we've been to Randy Kuehl Honda for a new key and a tire on behalf of our grandson Wreak-It Ralph. They're simply wonderful to work with. Easy appointments and fast service. More

by Wolfgang
Recommend Dealer
Yes
Employees Worked With
Joel Knutson, Paul Thulin, Ray Krauss, Chris Busch, David McCuskey, John Geiger, Blake Jones
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