Randall Reed's Planet Ford - Service Center

tim was great keep up the good work he took care of my needs and answered all of my questions needs and answered all of my questions More

After my oil change my oil pressure light came on! ! I forcing me to take my car back the following day because I did not feel comfortable driving my vehicle with that light on! I am now car less! ! I forcing me to take my car back the following day because I did not feel comfortable driving my vehicle with that light on! I am now car less! More

Service at RR planet Ford is excellent but do you have a free coffee? 😉 lol free coffee? 😉 lol More

Kelli always provides excellent service in all manner of ways. Hope to engage with her when I come back to get the rear brakes on the F-150 fixed…I’m impressed with Planet Ford! Semper Fi! ways. Hope to engage with her when I come back to get the rear brakes on the F-150 fixed…I’m impressed with Planet Ford! Semper Fi! More

Great service, friendly people, stand behind their parts and their word. Would recommend my family to the for sure. and their word. Would recommend my family to the for sure. More

I really miss Amanda but Kelli has really stepped up to fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear that I will NEVER do business with the sales department again. Please stop calling me!!!! More

This dealership is second to none! Joseph D. Faulk, Jr. Most definitely 💯 is an asset to your organization. He deserves a pay 💰 raise for the way he treats his customers. Joseph D. Faulk, Jr. Most definitely 💯 is an asset to your organization. He deserves a pay 💰 raise for the way he treats his customers. More

Kelli did an amazing job communicating the entire way. She was very responsive and always had a smile on her face!!! She was very responsive and always had a smile on her face!!! More

My review is based on the service and follow up by your service writer Kelli.. she is simply amazing! I will bring my vehicles in to your dealership simply because of her. On a recent out of sate trip we e service writer Kelli.. she is simply amazing! I will bring my vehicles in to your dealership simply because of her. On a recent out of sate trip we encountered a problem in a strange city during rush hour on a Friday. I called Kelli and she was instrumental in solving our problem and getting us back on the road! More

Ford gave me the reward points for purchasing a new ford bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a disc bronco and then took them away in less than two weeks later. When I asked about the finance director person states that happens when they give a discount on the maintenance plan but the finance advisor is suppose to inform the buyer of this. I told him that never happened, he assured me that he would watch the video and get back with me, to this day I have not ever heard back from him!!! This is a shame because we have purchased several new vehicle from planet ford on 59. This may lead us to take our business elsewhere. More