Randall Reed's Planet Ford - Service Center

Fleet sales and Fleet service the best in Houston Area keep up the good work keep up the good work More

BECAUSE I RATE AN 1 BECAUSE I BROUGHT MY CAR FOR AN TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING ASKING QUESTIONS. AND EVERY TIME. I CALL ASK A QUESTION ABOUT THE ITEM HE DIDNT KNOW More

Came in for an inspection on a Ford Explorer that I recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for servic recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for service, I'm going to tell them to go see Kelli at Planet Ford in Humble. More

Excellent staff and workmanship. Never a problem with these people. Will come back the next time. Never a problem with these people. Will come back the next time. More

Bad communications with me on status. Don’t like upwelling and delaying completion agreed time. Don’t like upwelling and delaying completion agreed time. More

Made appointment for 15k maintenance when I got there they said 1st come 1st serve? 3hrs later my car was ready as I waited. they said 1st come 1st serve? 3hrs later my car was ready as I waited. More

Great people so just be patient. They have to highball you at first then bring you slowly down to where you want to be on cost and payments so you feel like you got a good deal. It t They have to highball you at first then bring you slowly down to where you want to be on cost and payments so you feel like you got a good deal. It took all day for us to get to the price we could agree on. The guy in the fi ance office was most helpful in our understanding of what we wanted. Pogo was our sales guy and it was his first day so he was paired with Guy and they both did their job well. We left in a new Ford Explorer. More

Joesph Faul is the best. He is helpful, knowledgable and always makes sure our cars are taken care of the technicians know their stuff wont go anywhere else He is helpful, knowledgable and always makes sure our cars are taken care of the technicians know their stuff wont go anywhere else More

Excellent and professional attention from Mark Mundi, as always. That's why I always look for him, because I know he will take care of my vehicle. I really trust him. always. That's why I always look for him, because I know he will take care of my vehicle. I really trust him. More

There was some confusion in the beginning but we got it worked out and things worked out worked out and things worked out More