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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,251 Reviews

1,251 Reviews of Randall Reed's Planet Ford - Service Center

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July 19, 2023

They did a nice job with fixing the issue but the time it took was pass what was quoted. More

by NGAITHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
July 19, 2023

I am always so pleased with Tim! He took care of everything efficiently, and professionally! More

by ROYDAWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
July 19, 2023

We have received great service everytime we’ve had to come. The people have been very helpful and nice as well. More

by SCIYRE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
July 19, 2023

The service was great. The service center was busy that morning but they got me and out fast, More

by BLESSPJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
July 18, 2023

Quick and friendly. In and out in a short time. Will definitely recommend for service. More

by MCDOWELL1139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Jarrod was awesome. He kept me posted with updates on my order. Communication was great. More

by mnezbcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Williams
July 18, 2023

Not sure which one of my vehicles this is for as I brought in three of them in. But doesn’t matter as I was greeted as I walked in the door,Rodney helped me out with all three and did an outstanding j More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Bogany
July 16, 2023

NIGHTMARE! !!!! WILL NEVER GO BACK TO THAT NIGHTMARE. FOR SERVICE OR TO BUY A VEHICLE.. More

by larryandremyreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The people we delt with are not on here.....
July 16, 2023

Kelli my service advisor at Randall Reed ford. kept me well informed on the progress of my truck….My ford motor company advisor was very little help, she was always asking me ,about my how the rep More

by RWEED002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell. 5 star
July 16, 2023

They did the work in a fast and professional manner. I have always trusted the people at the Humble Quick Lane. More

by TEX_SOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waller
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