Randall Reed's Planet Ford - Service Center

Everything was done quickly and accurately. The wait time to get my vehicle back was less than a day! The wait time to get my vehicle back was less than a day! More

Oil leaking from my truck from technician not cleaning up after himself, also found a oil spot in my driveway after getting a oil change, had smudges left on my truck, after himself, also found a oil spot in my driveway after getting a oil change, had smudges left on my truck, More

The customer service people was nice and friendly. The services offered was very helpful and fast. The services offered was very helpful and fast. More

Dealership staff were very professional, friendly, and quick. Service bay areas were well organized. Great Job!! quick. Service bay areas were well organized. Great Job!! More

Jarrod William made us feel very welcome. He under stood what we were looking for in a SUV. He showed us every feature on the SUV and plus more. Jarrod Williams Needs a photo so I gave g He under stood what we were looking for in a SUV. He showed us every feature on the SUV and plus more. Jarrod Williams Needs a photo so I gave give him 5 STARS. he went beyond 5 STARS in my book. Everyone came up to us and congratulate us on our new purchase. Way before we signed the paperwork. the Tech guy with the man bun. I forgot his name. He help me set up the app and everything else connecting to the SUV. Jarrod Williams took the SUV to the back to get a full of gas and made sure she was clean and shinny to drive home in. Gave us a big hug to congratulate us on our purchase I have been a Nissan person for a very long time so this is my first FORD. FORD don't steer me wrong on the next purchase. when its time to purchase again I would defiantly come back to Planet Ford. the whole TEAM did a excellent job to everyone at the dealership to feel very welcome. and what I love about it. NO PRESSURE & STRESS THANK YOU JARROD WILLIAMS. YOU ROCK. More

Mark was great. He was ready at the agreed time and got my recall issue resolved quickly He was ready at the agreed time and got my recall issue resolved quickly More

Service writer was the best ever at planet ford! He made his mission to get my f150 Lightning serviced carefully, and had it fully charged when I arrived to pick it up. Paperwork took 2 minutes and He made his mission to get my f150 Lightning serviced carefully, and had it fully charged when I arrived to pick it up. Paperwork took 2 minutes and key was in my hand! Appreciate you sir! More

I work more with the commercial department. I see there are not listed an as part of Ford they play a huge role. I am thanking the commercial department for ALL that they do from service in the I see there are not listed an as part of Ford they play a huge role. I am thanking the commercial department for ALL that they do from service in the shop to the mobile service as well. Technicians are great. Advisors communicate very well in a timely manner. Management is also great I can see the teamwork within the department. Lastly, I don't see parts department I want to thank them as well for advising on ETA on parts and working hard to have them delivered in a timely manner. I want to thank as a whole to make sure I do not leave any one behind. More

Great service. I was informed of everything the car needed. I was able to get my car back in a decent time. I was informed of everything the car needed. I was able to get my car back in a decent time. More

Kelly got my truck in and out quit and fast thank you for all your help all your help More