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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,116 Reviews

1,116 Reviews of Randall Reed's Planet Ford - Service Center

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July 07, 2023

Great service! Very informative and pleasant to work with. I would highly recommend them to all my friends and family. More

by BLAINMBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Kelli Campbell is a Rock Star in your corner. We ALWAYS ask for her when we have an issue with any of our Planet Ford purchased vehicles. She has our utmost respect for her honesty and integrity More

by revajosilence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell, service department
July 07, 2023

slow. my car was there 8 mos waiting on a part and was offered 35 dollars a day for a rental. sure. no loaner. ford inc. said sorry but we won’t help you More

by PAULGRIFFIN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas, Brian Smith
July 07, 2023

Excellent customer service throughout the whole car buying process! I got my dream truck and I couldn’t be happier! 10/10 will recommend. More

by VICTORIA.BENITEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Benitez
July 06, 2023

Awesome Job! Great customer service! Greeted at the door! Comfortable waiting area. Love the Ford Pass points. More

by Syj77338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas, Brian Smith
July 06, 2023

This was the most easiest place to go in turn in my vehicle to get an oil change More

by dnsb1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't get a name
July 06, 2023

Richard is the best! He always explains everything, gets the vehicle you're looking for, and keeps you informed as what is next in the process. More

by tommy.kinard53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

The service department diagnosed and fixed my problem. Jeff Stapp and his crew are Awesome More

by JHBAILEY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
July 05, 2023

Very professional and attentive to my needs. Customer service was outstanding. Would recommend to others. More

by hecenriquez70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Great service really friendly customer service was excellent i will recommend anyone to this location More

by 10JANEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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