Randall Reed's Planet Ford - Service Center

Your fleet service department is the best around Michael and Luis do a great job keep up the great work and Luis do a great job keep up the great work More

Staff very friendly and helpful especially Chris k enjoy going there even after one bad experience they fixed it going there even after one bad experience they fixed it More

Tim, my service rep was excellent and is the main reason for the five star rating. for the five star rating. More

Excellent service. Service attendant had great knowledge of my vehicle and the issues I wanted repaired. Service attendant had great knowledge of my vehicle and the issues I wanted repaired. More

He was very respectful and he answered all my questions and help me with my key case. and help me with my key case. More

Very professional staff, specifically Christian Mendoza and Billy Harvey , made my purchasing experience quick and efficient. and Billy Harvey , made my purchasing experience quick and efficient. More

I have always had great service here at Randall Reed and also at the Quick Lane in Porter. You have some of the best and friendliest personnel and I am so very glad I purchased my vehicle here. also at the Quick Lane in Porter. You have some of the best and friendliest personnel and I am so very glad I purchased my vehicle here. More

Ricky is the man. Ricky is the man. Ricky is the man. Ricky is the man. Ricky is the man. Ricky is the man. Ricky is the man. More

Great service provided! Very fast and very convenient! We had a good time waiting in the cafe there at Randall Reed Very fast and very convenient! We had a good time waiting in the cafe there at Randall Reed More

Took my car in for an oil change, state inspection, and a warrantied repair. After 4 days, I picked up my car to take to another service station to do the oil change and the state inspection. Will have to warrantied repair. After 4 days, I picked up my car to take to another service station to do the oil change and the state inspection. Will have to suffer through the long delay for the warrantied repair but am told they will hold my car for 5-10 days! I get that there is a supply issue with parts but maybe it's time to review your process so people are not inconvenienced so long for a repair. More