Randall Reed's Planet Ford - Service Center
Humble, TX
1,251 Reviews of Randall Reed's Planet Ford - Service Center
I truly have never had a better quality of service, and communication from a Service Advisor than Ms. Kelli at Planet Ford 59. I truly trust and respect Ms. Kelli and will only let her handle my service ne communication from a Service Advisor than Ms. Kelli at Planet Ford 59. I truly trust and respect Ms. Kelli and will only let her handle my service needs on any of my vehicles as I know it will be done correctly the first time. I truly hope Planet Ford know the quality of customer service Ms. Kelli provides and takes great care of her so that she never leaves. More
I always take my vehicle to this location for servicing. It is the Quick Lube Lane. It is the Quick Lube Lane. More
Joseph and his team at Quick Lane always takes care of me and my truck in a timely and professional manner. I can always depend on him to get me back on the road. and my truck in a timely and professional manner. I can always depend on him to get me back on the road. More
They were very helpful, professional and were able to help me get just the right vehicle I need. I highly recommend coming here, they will treat you like family. help me get just the right vehicle I need. I highly recommend coming here, they will treat you like family. More
N/A- communication was fine, area was clean and they provided an update as work was being completed provided an update as work was being completed More
Mark in service was very efficient with my service request. I called him on a Monday morning with my issues and by mid-afternoon he had already gotten my rental lined up and my appointment scheduled. request. I called him on a Monday morning with my issues and by mid-afternoon he had already gotten my rental lined up and my appointment scheduled. He quoted 5-7 business days on the repair, but the rockstar mechanics finished it in 3. Thanks Mark! More
The absolute greatest Ford dealership in the country. I will remain a loyal customer. The service department is the best. The service manager is Jeff Stapp. This man goes out of his way to please the cus I will remain a loyal customer. The service department is the best. The service manager is Jeff Stapp. This man goes out of his way to please the customers. More