Randall Reed's Planet Ford - Service Center

Mark Munday is a great advisor. However, the body shop personnel or techs were not conscientious about putting the trim back in place or wiping/cleaning the work area. I still have However, the body shop personnel or techs were not conscientious about putting the trim back in place or wiping/cleaning the work area. I still have to return to the dealership for them to correct the issue. More

Always impressed with the quality and professionalism of the staff when I come to visit. the staff when I come to visit. More

Service Advisor Kelli is a big part of why my Ford Flex has been running for so long! Highly recommend! has been running for so long! Highly recommend! More

Dealer worked with me to correct issues caused by another dealer. Randall Reed service department was able to correct issue at minimal cost to me. They worked with my schedule and kept their delivery date. dealer. Randall Reed service department was able to correct issue at minimal cost to me. They worked with my schedule and kept their delivery date. More

Everything went great Ken Riley really knows what he’s doing. Thanks for all the help doing. Thanks for all the help More

WOW, Randall Reed your employees in the service department are phenomenal. They work as one unit; the bond is undeniable. They are proficient, efficient, very professional and trustworthy service a department are phenomenal. They work as one unit; the bond is undeniable. They are proficient, efficient, very professional and trustworthy service advisors !!!!!!! VERY busy service department by the way.........Please make sure to increase their pay scale and continue to have monthly appreciation lunches for all........ More

The Quick Lane side always gets me together. I came in last min. To have my car looked at for a road trip and they were able to accommodate me. For that I thank them. I came in last min. To have my car looked at for a road trip and they were able to accommodate me. For that I thank them. More

Ken Riley is a great sales person. Very Helpful and knowledgeable. I feel the finance aspect was rushed with not enough time for explanation of costs. Service quality is OK, however Very Helpful and knowledgeable. I feel the finance aspect was rushed with not enough time for explanation of costs. Service quality is OK, however it is almost impossible to reach a service adviser via phone or email. More

I was treated like a vip and I received excellent service with timely updates on the status of my service with timely updates on the status of my service More

Jose made sure we were very well taken care of. Our issue was addressed thoroughly and we are very thankful for the time and effort. Our issue was addressed thoroughly and we are very thankful for the time and effort. More